Job Description
We are seeking a highly skilled professional to join our team as a Sr. FinOps Analyst – AR, AWS cash app. As a key member of our Finance Operations - Global Accounts Receivable team, you will be responsible for managing cash applications and resolving customer queries.
The successful candidate will have extensive knowledge of the accounts receivable process and be able to perform day-to-day operations while maintaining service level agreements. Key responsibilities include ensuring timely closure of payments, researching unapplied payments, and working with customers to identify the root cause and resolve open issues.
You will work closely with internal teams to drive process improvements and resolve escalations and discrepancies on customer accounts. Additionally, you will gain exposure in cross-functional and process improvement projects.
Job Responsibilities:
• Ensure timely closure of payments with high accuracy
• Respond to customer queries through calls and/or emails
• Research unapplied payments and work with customers to identify the root cause and resolve open issues on account
• Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer accounts
• Provide growth ideas for process standardization and automation through JDI/Kaizen projects
• Perform complex reconciliations on customer payments
• Perform QC and conduct refresher trainings with the team on best practice sharing
• Highlight and address issues with technical teams related to discrepancies with ERP systems
The successful candidate will have extensive knowledge of the accounts receivable process and be able to perform day-to-day operations while maintaining service level agreements. Key responsibilities include ensuring timely closure of payments, researching unapplied payments, and working with customers to identify the root cause and resolve open issues.
You will work closely with internal teams to drive process improvements and resolve escalations and discrepancies on customer accounts. Additionally, you will gain exposure in cross-functional and process improvement projects.
Job Responsibilities:
• Ensure timely closure of payments with high accuracy
• Respond to customer queries through calls and/or emails
• Research unapplied payments and work with customers to identify the root cause and resolve open issues on account
• Work with internal teams to drive process improvements and resolve escalations and discrepancies on customer accounts
• Provide growth ideas for process standardization and automation through JDI/Kaizen projects
• Perform complex reconciliations on customer payments
• Perform QC and conduct refresher trainings with the team on best practice sharing
• Highlight and address issues with technical teams related to discrepancies with ERP systems
💡 Quick Summary
Seeking a career-building opportunity? The Accounts Receivable Process Improvement Lead position is now open for candidates interested in the Accountant Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.