Job Description
Full job description
Posted: 31/03/2026
Closing Date: 31/05/2026
Job Type: Permanent - Full Time
Location: VIC Altona
Job Category: Administration and Office
Company Description
SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.
Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.
Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:
Development and growth opportunities
Employee Recognition and Rewards Programs
Flexible working arrangements
Top up of government paid parental leave for the first six weeks
Grandparent Leave
Novated leasing and salary packaging
24/7 Access to our Employee Assistance Program
Onsite car park
Dress for your day policy
To learn more about these initiatives please visit our Careers Page
We are currently seeking an Admin Assistant to join our team working closely alongside the Customer Service team. The Administration Assistant is responsible for the delivery of excellent customer service to all SCT customers, both external and internal. Providing a constant point of contact for the customer base, ensuring accurate and timely communication around freight bookings, tracking and delivery. The role requires a strong customer-first mindset and the ability to work in a fast-paced logistics environment.
Job Description
Duties required however are not limited to the following:
Assist with challenging client requests or issue escalations as needed
Manage large amounts of incoming emails via VIC customer service email
Prepare reports on customer enquiries status
Processing of returns and damages
Data entry of customer orders (SAP) – Wide range of methods including but not limited to, e-mail bookings, booking request forms, SCT customer Portal conversions.
Batch / Scanning of all customer POD’s in timely manner, ensuring we meet customer targets
Supporting the Victorian branch with additional administrative duties as needed
Desired Skills and Experience
Desired Skills and Experience Required:
Demonstrated experience in a similar role
Experience using SAP
Experience in freight scanning
Experience delivering client-focused solutions to customer needs
High attention to detail
Intermediate computer skills
Ability to work under timeline pressures
Excellent written and verbal communication skills
This is a diverse role offering a variety of customer service and administrative tasks and suits a team player who is thorough and enjoys learning all facets of our operation. If you feel this is the right opportunity for you, please apply by following the ‘APPLY NOW’ link to submit your application.
Posted: 31/03/2026
Closing Date: 31/05/2026
Job Type: Permanent - Full Time
Location: VIC Altona
Job Category: Administration and Office
Company Description
SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.
Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.
Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:
Development and growth opportunities
Employee Recognition and Rewards Programs
Flexible working arrangements
Top up of government paid parental leave for the first six weeks
Grandparent Leave
Novated leasing and salary packaging
24/7 Access to our Employee Assistance Program
Onsite car park
Dress for your day policy
To learn more about these initiatives please visit our Careers Page
We are currently seeking an Admin Assistant to join our team working closely alongside the Customer Service team. The Administration Assistant is responsible for the delivery of excellent customer service to all SCT customers, both external and internal. Providing a constant point of contact for the customer base, ensuring accurate and timely communication around freight bookings, tracking and delivery. The role requires a strong customer-first mindset and the ability to work in a fast-paced logistics environment.
Job Description
Duties required however are not limited to the following:
Assist with challenging client requests or issue escalations as needed
Manage large amounts of incoming emails via VIC customer service email
Prepare reports on customer enquiries status
Processing of returns and damages
Data entry of customer orders (SAP) – Wide range of methods including but not limited to, e-mail bookings, booking request forms, SCT customer Portal conversions.
Batch / Scanning of all customer POD’s in timely manner, ensuring we meet customer targets
Supporting the Victorian branch with additional administrative duties as needed
Desired Skills and Experience
Desired Skills and Experience Required:
Demonstrated experience in a similar role
Experience using SAP
Experience in freight scanning
Experience delivering client-focused solutions to customer needs
High attention to detail
Intermediate computer skills
Ability to work under timeline pressures
Excellent written and verbal communication skills
This is a diverse role offering a variety of customer service and administrative tasks and suits a team player who is thorough and enjoys learning all facets of our operation. If you feel this is the right opportunity for you, please apply by following the ‘APPLY NOW’ link to submit your application.
💡 Quick Summary
Seeking a career-building opportunity? The Administration Assistant position is now open for candidates interested in the Helper Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.