Administration Clerk - ED/ADU

Full job description
Administration Clerk – Emergency Department/Assessment and Diagnostic Unit
Casual role (work as and when required)
24/7 Shifts at Waitākere Hospital
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role

Regardless of whether we work directly with patients/clients or support the work of the organisation in other ways, each of us makes an essential contribution to ensuring Te Whatu Ora Waitematā District delivers the best care for every single patient and client using our services. Included in this are our Administration Clerks of the ED/ADU Department.

ED/ADU is the gateway into the hospital and usually the start of a patient’s experience. If you are someone who likes to be part of a team, work in a fast-paced, ever changing environment, and you are compassionate and caring this role could be for you. The role offers variety in your work; working across different shifts and in different areas of the Emergency Department as you interact with patients experiencing varying medical conditions and injuries, as well as connecting with their whānau. Compassion and care for our people are key expectations of this role.


About Us

Framed by the Waitākere Ranges and boarded by the wild Tasman Sea, Waitākere Hospital is the main hospital in the West Auckland area and is part of the Waitematā District Community.

Health New Zealand | Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.

“Manaaki whenua, Manaaki tangata, Haere whakamua”

(Care for the land, Care for the people, Then we shall go forward)

About you

While experience in dealing with patients in a health care environment would be preferable, it is not essential as training will be provided. We are looking for the following skills and attributes:

Ability to live the values of Waitematā District and our commitment to Te Tiriti o Waitangi and our Memorandum of Understanding with Ngāti Whātua
Works in partnership to reduce inequality and in outcomes
Ability to work under pressure and with minimal supervision
Initiative for problem-solving and conflict resolution
Excellent face to face customer service and interpersonal skills
Exceptional attention-to-detail skills
Ability to work to deadlines and multi-tasking skills
Strong administration processing ability
Computer proficiency
Enjoy working as part of a team in a fast-paced, sometimes stressful, environment.
If this interests you, and you have permanent, legal entitlement to work in New Zealand, then apply online. This role is not suitable for students due to the nature of shift work.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

All applications must be submitted through our online careers portal at www.wdhbcareers.co.nz by 3rd August 2025. If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz (please do not email your application directly).

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB19733

Job details
Job Reference:
WDHB19733

Location:
North Island - Auckland - North Shore/West Auckland


Job type:
Casual

Expertise:
Non-clinical - Administration - Administration


Closes:
03-Aug-2025