Online Travel Manager
Place of work
Work from home
Job details
Job description, work day and responsibilities
Full job description
Join SA’s leading Travel Provider
Permanent Full-Time position managing our Online Travel team
Family travel opportunities- see the world!
Your new opportunity
Step into a leadership role where your passion for people and travel meets flexibility and innovation. Reporting to the Regional Sales Manager, you’ll lead a high-performing online team, bringing together motivation, mentorship, and momentum.
You’ll be more than just a manager — you’ll be a coach, role model, and member experience champion. While managing your own portfolio of new and existing clients, you’ll also empower your team to succeed in a fast-paced, fully connected digital environment.
Here’s how you’ll make an impact:
Lead with flexibility — inspire and support an online team with real-time coaching and feedback
Fuel performance — drive results by helping your team hit and exceed their sales goals
Resolve and elevate — step in to resolve complex customer needs with empathy and expertise
Craft seamless travel experiences — design tailored, end-to-end journeys for our members
Lead by example — grow your portfolio while championing world-class member experiences
Own your targets — achieve and exceed personal KPIs alongside your team
Drive efficiencies — oversee smooth booking management and smart processes
Explore more — full role details in the [position description here]
About you
You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:
Demonstrated experience in travel consulting in both a consultant and leadership capacity
Certificate in Travel Tourism or relevant qualification (desirable)
A strong desire to motivate, inspire and lead a team
A proven track record of sales achievement in the travel industry
In-depth knowledge of travel IT systems
Strong interpersonal skills with a reputation for making things happen
About us
We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.
Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.
We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.
Benefits
To ensure our employees feel valued, empowered, and supported we provide a range of employee benefits including:
Family travel opportunities- see the world!
Free RAA premium road service & discounts on all RAA Products
Flexible Work Arrangements
Ongoing Training & Development Opportunities & Study Support Program
12 weeks paid parental leave
Wellbeing Facilities and Corporate Health Insurance Plan
How to apply
To Make a Move That Matters and work for a passionate South Australian organisation with members at heart submit your application by: 9am Monday 4th August 2025.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
Company address
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Offer ID: #1229160,
Published: 2 hours ago,
Company registered: 2 months ago
