Administration Officer

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service to people?

Our Patient Services Team provide outstanding customer care to patients and their families. We have vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Wards. These are great roles for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.

As an Administration Officer your responsibilities will include:

Performing a broad range of administration duties including:

Manage a busy reception desk
Answer and redirect calls
Organise appointments and prepare admission paperwork
Conduct follow up requests and make reminder calls for visits
Maintain accurate and effective record management systems including preparation of medical records
Perform Health Fund Checks (as required)
Manage the collection of excesses/co payments
Coordinate with staff from other departments
Complete other clerical tasks such as data entry
Ensuring efficient functioning of our Administration
As a Ward Clerk your responsibilities will include:

Greet all customers
Handle enquires with a friendly and professional manner
Manage clerical and administrative responsibilities such as prostheses billing
Maintain accurate and timely patient information data collection and processing of medical records
Assist nursing staff with indirect patient care under the supervision of Nurse Managers

Essential Criteria:

Demonstrated experience in administrative tasks with customer focused approach to service delivery
Proven flexibility and reliability
Proven effective communication and liaison skills
Demonstrated written communication skills
Initiative and ability to problem solve
Demonstrated ability to work within a team structure in a multi-disciplinary environment, treats everyone with courtesy and respect, respond positively to requests for assistance
Ability to use patient information and record systems and a commitment to patient confidentiality
Strong computer skills and willingness to learn and use patient management systems and databases
About us...

Lady Davidson Private Hospital is one of the largest private dedicated rehabilitation hospitals in Australia affiliated as a teaching hospital with Sydney and Macquarie Universities. With 115 inpatient rehabilitation beds, the hospital has been designed to promote rehabilitation through our inpatient programs.

Selection Criteria:

Excellent interpersonal and professional communication skills
Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
Strong attention to detail
Experience in MS Office (Outlook, Word, and Excel)
Works well independently and within a team
WebPas Hospital system experience (desired)
Medical Secretary Experience (desired)
Applications close: 3rd July 2025


For further enquiries please contact our Front Office Manager via email karen.welch@healthscope.com.au