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Administrative Assistant

Place of work Adelaide
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

As an Administrative Assistant, you will work closely with our small Support and Implementation teams to ensure a smooth implementation of our Connected Care products for new customers. You will be responsible for coordinating customer bookings, scheduling implementation product training and providing exceptional support for our customers to ensure well as to ensure a smooth transition onto our software solutions. Bringing great communication and organisation skills, you will work collaboratively to provide the best experience for our customers.

What you’ll do:


Schedule and coordinate the implementation process for new customers.
Provide support for all customer queries and track support requests to ensure timely resolutions
Maintain and update implementation guides, training materials and support documentation as required
Capture customer feedback and implementation outcomes to inform product enhancements best practices


What you’ll bring:


Previous administration and customer service experience
Great communication skills, both verbal and written
Excellent problem solving skills and ability to remain calm when under pressure
Ability to multitask and prioritise workload
Knowledge or experience of the Care industry would be an advantage but not essential


What we offer:


Hybrid working – this role will require 3 days a week in our Adelaide office and 2 days from home
The opportunity to work for a company who are making a real difference to the care sector through the use of innovative technology
Base salary of $60,000-65,000
Bonus scheme
25 days holiday
Superannuation scheme

Company address

Australia
South Australia
Adelaide Show on map Get directions
Company Name: Person Centred Software Ltd
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #891007, Published: 2 weeks ago, Company registered: 1 year ago

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