Job Description
Summary of Duties:
Provides comprehensive administrative support to the Program Director, Program Office Manager and the office of the ALSE Program; administrative support to the leadership team of the six separate divisions; and administrative support to the Education Faculty.
Under the supervision of the Program Manager will support the office with day to day administrative operations, intake and registration of trainees, liaise with and register participants with the certifying organizations ( HSF/ American College of Surgeons ), source and acquire educational materials, plus organize individual courses, their Faculty, set up personnel, and trainees.
Reports To: Day to day operations – Program Manager; Overall - Program Director.
Position Responsibilities
Provides administrative Support to the Program Director, Program Manager and to a lesser degree the Division Leads.
Assist with answering requests from clients regarding the course offerings by phone and email
Assists with registering trainees and arrange timely delivery of educational material required by each trainee
Assists with course closure including any necessary documentation submission to certifying organizations.
Maintain and update the Program website on the intranet
Liaise with the certifying organizations to support program delivery
Liaise with external organizations seeking information
Help troubleshoot and resolve trainee issues
Assist and support the sourcing of educational material and maintenance of simulators
Assist and support the purchase of educational materials and office supplies
Assist and create fair, transparent and equitable staffing of both courses and course setup teams while respecting Faculty requests wherever possible
Assist with and be knowledgeable of all aspects of course setup and takedown
Assist with scheduling and booking of resources for delivering courses
Support set up of the training rooms and classroom including physical set up of the patient simulators, check list preparation and post-exercise reset of training rooms and associated resources
Provide administrative support to other activities related to enhancing the ALSE Program
Support the implementation of special projects and other duties as assigned
Qualifications/Skills
A self-motivated and creative graduate of a University or Community College with related work experience in a health care setting
Excellent written and verbal communication skills; fluency in a second language is an asset
Commitment to following hospital policies, privacy legislation, and certifying body requirements
Strong interpersonal skills with demonstrated ability to work in a complex, multi-disciplinary and multi-institutional environment
Advanced proficiency with office and administrative software (e.g., MS Office, scheduling and database systems)
Solid understanding of simulation-based education and its operational requirements
Highly organized with the ability to manage multiple priorities and meet tight deadlines in a fast-paced, results-driven environment
Exceptional attention to detail and strong commitment to confidentiality and professionalism
Strong analytical and problem-solving skills, including the ability to research, organize, and summarize administrative data
Demonstrated ability to exercise sound judgment and work independently as well as part of a team
Provides comprehensive administrative support to the Program Director, Program Office Manager and the office of the ALSE Program; administrative support to the leadership team of the six separate divisions; and administrative support to the Education Faculty.
Under the supervision of the Program Manager will support the office with day to day administrative operations, intake and registration of trainees, liaise with and register participants with the certifying organizations ( HSF/ American College of Surgeons ), source and acquire educational materials, plus organize individual courses, their Faculty, set up personnel, and trainees.
Reports To: Day to day operations – Program Manager; Overall - Program Director.
Position Responsibilities
Provides administrative Support to the Program Director, Program Manager and to a lesser degree the Division Leads.
Assist with answering requests from clients regarding the course offerings by phone and email
Assists with registering trainees and arrange timely delivery of educational material required by each trainee
Assists with course closure including any necessary documentation submission to certifying organizations.
Maintain and update the Program website on the intranet
Liaise with the certifying organizations to support program delivery
Liaise with external organizations seeking information
Help troubleshoot and resolve trainee issues
Assist and support the sourcing of educational material and maintenance of simulators
Assist and support the purchase of educational materials and office supplies
Assist and create fair, transparent and equitable staffing of both courses and course setup teams while respecting Faculty requests wherever possible
Assist with and be knowledgeable of all aspects of course setup and takedown
Assist with scheduling and booking of resources for delivering courses
Support set up of the training rooms and classroom including physical set up of the patient simulators, check list preparation and post-exercise reset of training rooms and associated resources
Provide administrative support to other activities related to enhancing the ALSE Program
Support the implementation of special projects and other duties as assigned
Qualifications/Skills
A self-motivated and creative graduate of a University or Community College with related work experience in a health care setting
Excellent written and verbal communication skills; fluency in a second language is an asset
Commitment to following hospital policies, privacy legislation, and certifying body requirements
Strong interpersonal skills with demonstrated ability to work in a complex, multi-disciplinary and multi-institutional environment
Advanced proficiency with office and administrative software (e.g., MS Office, scheduling and database systems)
Solid understanding of simulation-based education and its operational requirements
Highly organized with the ability to manage multiple priorities and meet tight deadlines in a fast-paced, results-driven environment
Exceptional attention to detail and strong commitment to confidentiality and professionalism
Strong analytical and problem-solving skills, including the ability to research, organize, and summarize administrative data
Demonstrated ability to exercise sound judgment and work independently as well as part of a team
💡 Quick Summary
Seeking a career-building opportunity? The Administrative Assistant - Advanced Life Support Educator Program position is now open for candidates interested in the Teacher Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Teacher Jobs is a plus.