Job Description
Permanent, part-time role working 24-hours per week (0.6FTE)
Based in the Mangawhai Health Hub
Be the welcoming face of a vital community health service, making a genuine difference for patients and their whānau every day!
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
In this role, you will be the welcoming face of the Mangawhai Health Hub, greeting and checking in patients and their whānau while ensuring every interaction is respectful, caring, and professional. Youll manage phone enquiries, coordinate bookings using the MyWai system, and support clinicians by keeping schedules running smoothly. Alongside reception duties, youll keep the clinic well-organised, monitor supplies, and handle a variety of administrative tasks that keep services operating efficiently. Throughout the day, youll work closely with clinical teams and community providers, maintaining confidentiality and delivering a high standard of customer-focused care.
Click here to view the position description.
About the Team/Service/Location
The team is made up of different staff across Community Services including nurses and allied health professionals with leadership provided by the Clinical Nurse Manager of District Nursing. As the Receptionist/Administrator, you sit at the heart of the service, working closely with team members, as well as liaising with wider Health NZ teams and external providers to support seamless, coordinated care.
For more information on living and working in Northland click here
About you
Proven customer service experience, with the ability to communicate professionally and compassionately with a wide range of people
Strong administrative skills, including managing enquiries, scheduling, and maintaining organised systems
Able to handle confidential information with care and discretion
Confidence using Microsoft Office programs such as Word, Excel, Outlook and Teams
Ability to work collaboratively within a team while also managing tasks independently
Previous experience in a healthcare or clinical environment would be advantageous but is not essential.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click apply now. All applications must be submitted through our online careers portal by 28 May 2026. If you have any questions about the role, please contact Michelle Apetera at NL-Jobs@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Based in the Mangawhai Health Hub
Be the welcoming face of a vital community health service, making a genuine difference for patients and their whānau every day!
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
In this role, you will be the welcoming face of the Mangawhai Health Hub, greeting and checking in patients and their whānau while ensuring every interaction is respectful, caring, and professional. Youll manage phone enquiries, coordinate bookings using the MyWai system, and support clinicians by keeping schedules running smoothly. Alongside reception duties, youll keep the clinic well-organised, monitor supplies, and handle a variety of administrative tasks that keep services operating efficiently. Throughout the day, youll work closely with clinical teams and community providers, maintaining confidentiality and delivering a high standard of customer-focused care.
Click here to view the position description.
About the Team/Service/Location
The team is made up of different staff across Community Services including nurses and allied health professionals with leadership provided by the Clinical Nurse Manager of District Nursing. As the Receptionist/Administrator, you sit at the heart of the service, working closely with team members, as well as liaising with wider Health NZ teams and external providers to support seamless, coordinated care.
For more information on living and working in Northland click here
About you
Proven customer service experience, with the ability to communicate professionally and compassionately with a wide range of people
Strong administrative skills, including managing enquiries, scheduling, and maintaining organised systems
Able to handle confidential information with care and discretion
Confidence using Microsoft Office programs such as Word, Excel, Outlook and Teams
Ability to work collaboratively within a team while also managing tasks independently
Previous experience in a healthcare or clinical environment would be advantageous but is not essential.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click apply now. All applications must be submitted through our online careers portal by 28 May 2026. If you have any questions about the role, please contact Michelle Apetera at NL-Jobs@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
💡 Quick Summary
Seeking a career-building opportunity? The Administrator - Mangawhai Health Hub position is now open for candidates interested in the Customer Care sector. This role in Whangarei offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
