Job Description
Who You Are
A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers.
Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice.
A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time.
Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line.
Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint.
Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions.
A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team.
Tenacious. You don’t give up on a task. Ever.
Who We Are
A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental.
A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance.
A supportive, collaborative team working in a technologically advanced environment.
We are dedicated to a happy client base: those who are planning a vacation!
A company that’s been around since 1994 that has had steady growth, year over year.
A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office.
Positions
Administrators
Requirements:
Proven customer service and problem-solving skills;
Above average oral and written communication skills with relentless attention to detail;
Proficient in Excel, Word, Outlook, (SharePoint an asset);
3-5 years of customer service focus with the highest standards;
Experience in insurance industry a definite asset
Responsibilities:
Monitor and action incoming mail, courier, emails, faxes, and tasks;
Gather, organize, file, maintain and scan all paper documentation and file;
Prepare all out-going mail and apply postage;
Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
Retrieve voicemail messages for direction to the proper party;
Process sales into Policies within our Custom Sales Database;
Print and send fulfillment documents by mail or email to clients;
Process payments from clients by credit card or cheques;
Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
Maintain office supplies and order as necessary;
Are You A Good Fit?
We’re always on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to [email protected]. We thank all who apply; however, only those selected for an interview will be contacted.
A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers.
Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice.
A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time.
Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line.
Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint.
Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions.
A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team.
Tenacious. You don’t give up on a task. Ever.
Who We Are
A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental.
A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance.
A supportive, collaborative team working in a technologically advanced environment.
We are dedicated to a happy client base: those who are planning a vacation!
A company that’s been around since 1994 that has had steady growth, year over year.
A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office.
Positions
Administrators
Requirements:
Proven customer service and problem-solving skills;
Above average oral and written communication skills with relentless attention to detail;
Proficient in Excel, Word, Outlook, (SharePoint an asset);
3-5 years of customer service focus with the highest standards;
Experience in insurance industry a definite asset
Responsibilities:
Monitor and action incoming mail, courier, emails, faxes, and tasks;
Gather, organize, file, maintain and scan all paper documentation and file;
Prepare all out-going mail and apply postage;
Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
Retrieve voicemail messages for direction to the proper party;
Process sales into Policies within our Custom Sales Database;
Print and send fulfillment documents by mail or email to clients;
Process payments from clients by credit card or cheques;
Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
Maintain office supplies and order as necessary;
Are You A Good Fit?
We’re always on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to [email protected]. We thank all who apply; however, only those selected for an interview will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The Administrators position is now open for candidates interested in the Customer Care sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
