Adoption Specialist

Benefits
Pulled from the full job description
Relocation assistance
 
Full job description
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:

Adoption Specialist (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
Solventum is seeking an Adoption Specialist for its Health Information Systems team located in Eastern Canada. The successful candidate will make an impact by making it easy for users to utilize Solventum's Canadian HIS Applications, such as Coding Solution 360 Encompass, Codefinder and Clinician Solutions Fluency Direct and Fluency Align. By providing “at-the-elbow” training on Solventum HIS product lines and continuous optimization of the platform, the ideal candidate will build strong client relationships and support key customer objectives.

As an Adoption Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Serve as the primary point of contact for customers during the implementation and optimization of Solventum’s Health Information Systems (HIS), clearly articulating product features, benefits, and best practices.
Deliver engaging and effective training sessions—both onsite and virtual—including train-the-trainer programs to support successful product adoption.
Provide responsive, high-quality support to end users, offering guidance and escalating complex issues to subject matter experts as needed.
Deliver concierge-level desktop application support, develop user-friendly system documentation, and manage assigned projects and tasks to completion.
Collaborate with the 360 Encompass content development team to ensure alignment with clinical and coding standards.
Partner with hospital Health Information Management (HIM) teams to support document scoping and configuration for 360 Encompass implementations.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor’s Degree or equivalent certification in Health Information Management (completed and verified prior to start) AND minimum 3 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment.
OR

High School Diploma/GED AND minimum 7 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment.
In addition to the above requirements, the following are also required:

CHIMA certification from an accredited institution
Additional qualifications that could help you succeed even further in this role include:

Strong understanding of the processes associated with documentation in the leading electronic medical record systems used in Canada (EPIC, Cerner, Medtech)
Ability to follow established processes, rules and conventions.
Ability to meet appropriate deadlines for inclusion in relevant product releases
Strong written communication skills
Proficiency with Microsoft 365
Work location:

Remote
Travel: May include up to 20% domestic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement


Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.

 
Return

Canada
Mississauga, ON L5B 3J1•Remote Show on map Get directions