AGM - Active Operations

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai

Job Description

Location
Mumbai, Maharashtra
 
Full job description
Job Req ID: 47421
Location: Mumbai, IN
Function: Technology/ IOT/Cloud
About:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.


We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.


VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.


VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, *** stereotype, gender, gender identity or expression, ****** orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.


VIL is an equal opportunity employer committed to diversifying its workforce.

Role


CS & VOLTE Operations


Job Level/ Designation


M2 / AGM


Function / Department


Central Operations Group-Active Operations


Location


Mumbai - Corporate


Job Purpose


To efficiently manage and maintain operations for National VoLTE, VoWiFi & Fix line VOIP Network (SME), so as to uphold a quake free network, and deliver quality customer experience through on-ground deployment of operational practices and guidelines.


To Collaborate with SNOC, MS-Partners, Vendors, circle teams & POI partners, with the objective to ensure timely & systematic execution of tasks & resolution of escalated issues.


Ensure Submission & notification to DOT so as to maintain 100% regulatory compliance.


Key Result Areas/Accountabilities


VoLTE, CS Core & Signaling Product Operations

Responsible for overall Governance of various Network Elements in CS Core, VOLTE, STP & HLR/HSS domain
Managing technical activities in forefront as SW upgrades, Technical Audits, Network resilience, Configuration changes for National Network.
Supporting Circle team for operation of all Core nodes, evaluating RISK and mitigation plan in planned and unplanned outages
Initiate actions to keep bandwidth utilization under threshold.
POI partner management & port allocation for POI augmentation across the circles.
Ensure successful completion of VoLTE UAT test cases from operations point of view.
Sharing & Implementation of Best Practices across Circles.
Fulfil various SOX / Security Requests.
Arranging new code opening & modification of routing for existing codes in all core nodes across circles.
Spare management for resolving hardware faults in core nodes.
Roll out of parameter changes/ software upgrades in core nodes.

VoLTE Capacity Management

Monitor of HW/SW utilization for all VoLTE network elements and optimize same in sync with planning.
Publishing of Monthly Report 5th of every month & VoLTE Dashboard to TOP management.
RCA Analysis & rectification of call failure and emergency issues reported.
Proactive triggering to Project & Planning team to cater the increasing traffic in core Nodes based on current utilization.
Maintain congestion free VoLTE network by regular tracking & initiating required actions to ensure capacity utilization within threshold.

Regulatory compliance

Notification to DOT for any Change in Core Network Architecture & Software for various VoLTE Nodes.
Supporting Circle Team for TRAI security Audit.
Ensure timely delivery of ADHOC data requirements of TRAI & DoT.
Impact analysis & launch of VoLTE ICR in co-ordination with Business, RA, Circle teams, other operators within stringent timelines.

Vendor/Cross functional Coordination

Co-ordination with MS-Partner & Vendors to ensure completion of Operational tasks & resolution of escalated issues
Coordination with SNOC & Circle Teams for various VoLTE Network related issues.
Validation for impact of new software in co-ordination with PMS, Mediation, RA and other concerns.

Transformations and Rollout

Analysing business requirement for rollout of new project in network & sharing impact.
Co-ordination with multiple stakeholders for new roll out & transformation projects on live nodes.
Support to project team in various projects related to core network.


Core Competencies, Knowledge, Experience


Minimum 6+ years of experience in Telecommunication Industry in Core/VoLTE Domain.
Knowledge of Mobility Call flows, VoLTE Architecture, Telco Cloud, MSS, HSS, TAS, CSCF and SIP protocol will be preferred
Good communication and presentation skills
Ability to drive the Project/activity independently
Prompt Co-ordination with vendors, internal teams & top management


Must have technical / professional qualifications


BE/B.Tech (E&C). preferably from reputed institution. Cloud Certification (will be a plus),


Years of Experience


7+ years of experience.


Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

 

💡 Quick Summary

Seeking a career-building opportunity? The AGM - Active Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

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Job Details

Company Name: Vodafone Idea

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The expected salary for AGM - Active Operations in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, AGM - Active Operations is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for AGM - Active Operations. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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