Function:

Technology About:

Role TM – Tool Based Optimization Job Level/ Designation M2 Function / Department Technology/Quality Location Mumbai Hiring Manager Tarun Dsouza Job Purpose This role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer.

Key Result Areas/Accountabilities Responsible for overall administration of all the Performance/Experience monitoring and optimization tools in respective circle, including drive testing tools.
Routine monitoring of all the network changes performed by SON and closely coordinate with the Central SON team in parametric tuning for optimal network experience Effective routine use of Geo-location tools in trouble shooting network/customer issues, analysis of 3G/4G network coverage tropology, interference metrics, in-building coverage, traffic distribution, handover handset analytics etc AFP using SCHMA and Scrambling Code/PCI planning using tools Geo-location Tools HNI / Enterprise customer performance monitoring Coordination with Zonal optimization team in sharing the insight from tools and supporting them in experience improvement initiatives