Job Description
Req ID:412464
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB PURPOSE :
Reporting to the Operations Manager EUC Imaging, you will be be responsible for building deployment strategies and deployment of Win 10 SOE services ensuring functional requirements for SOE.
Experience in the design and deployment of the following technologies: Microsoft Windows 10, SCCM/MECM, Autopilot.
Key Responsibilities & Accountabilities:
Expertise in SOE Build deployment strategies – Offline, Online & 1E, working along with respective team members in EUC services
Draft and finalize on design working with Operating System, Active Directory, GPO, Applications team
Review earlier versions of SOE and incorporate changes needed – fixes, updates, upgrades, Referential from risk log of build and deployment of previous versions of SOE
Work on In- place upgrade strategies on Win 10 based on Microsoft release
Supports the development and verification of test methods in support of SOE
Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan
Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems
In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 10 and Windows 7
Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues
Monitor the SNOW ticket queues, troubleshoot and resolve tickets
Responsible for deploying of SCCM with CO management
Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads
Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
Contribute to New SOE Builds/migration and upgrades
Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions
Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities
Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required
Flexibility in managing global processes and being available on-call for emergency situations at all times
Develop and implement high quality support services, knowledge base content, best practices and methodologies
Excellent Communication skills; both oral and written
Have efficient time management, attention to detail and critical thinking skills
PROFILE :
To be considered for this role, candidate need to demonstrate the following skills experience and attributes:
Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 4-7 years experience in IT with majority of it in SOE/Imaging, SCCM, and troubleshooting. Hands-on experience with related domain is an added advantage and preffered.
Should have good communication and vendor management skills to intereact with business across the globe.
Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
Experience in ITIL processes and framework
Ability to collaborate, influence and motivate cross-functional teams
Team player
Ability and flexibility to adapt to change, including shifting and competing priorities
Demonstrated competency collaborative work with strong abilities in relationship management.
Proven ability to work in global companies and delivering solutions across multiple geographies
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Type:Experienced
Job Segment: Testing, Cloud, Technology
We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
JOB PURPOSE :
Reporting to the Operations Manager EUC Imaging, you will be be responsible for building deployment strategies and deployment of Win 10 SOE services ensuring functional requirements for SOE.
Experience in the design and deployment of the following technologies: Microsoft Windows 10, SCCM/MECM, Autopilot.
Key Responsibilities & Accountabilities:
Expertise in SOE Build deployment strategies – Offline, Online & 1E, working along with respective team members in EUC services
Draft and finalize on design working with Operating System, Active Directory, GPO, Applications team
Review earlier versions of SOE and incorporate changes needed – fixes, updates, upgrades, Referential from risk log of build and deployment of previous versions of SOE
Work on In- place upgrade strategies on Win 10 based on Microsoft release
Supports the development and verification of test methods in support of SOE
Develops detailed test procedures, and instrumentation and configuration definition, needed to perform the test and minimize risk within the constraints of the test plan
Good logical diagnostic skills; ability to troubleshoot and resolve complex technical issues such as file and registry-related application problems on Windows operating systems
In-depth knowledge of Microsoft operating systems with particular emphasis on Windows 10 and Windows 7
Should be good in troubleshooting SCCM client installation, software distribution, remote control, and other SCCM issues
Monitor the SNOW ticket queues, troubleshoot and resolve tickets
Responsible for deploying of SCCM with CO management
Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads
Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
Contribute to New SOE Builds/migration and upgrades
Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions
Maintain and enhance engagement with business, IT partners, and other stakeholders for Application management activities
Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
Previous experience in a similar role, supporting a 24x7 corporate level business service including Executive level end users whenever required
Flexibility in managing global processes and being available on-call for emergency situations at all times
Develop and implement high quality support services, knowledge base content, best practices and methodologies
Excellent Communication skills; both oral and written
Have efficient time management, attention to detail and critical thinking skills
PROFILE :
To be considered for this role, candidate need to demonstrate the following skills experience and attributes:
Graduated with a Bachelors degree in Engineering, Science or Technology, should have at least 4-7 years experience in IT with majority of it in SOE/Imaging, SCCM, and troubleshooting. Hands-on experience with related domain is an added advantage and preffered.
Should have good communication and vendor management skills to intereact with business across the globe.
Fluent in English, you are eager to work with autonomy in an international environment and to face the challenges of the new Alstom
Experience in ITIL processes and framework
Ability to collaborate, influence and motivate cross-functional teams
Team player
Ability and flexibility to adapt to change, including shifting and competing priorities
Demonstrated competency collaborative work with strong abilities in relationship management.
Proven ability to work in global companies and delivering solutions across multiple geographies
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Job Type:Experienced
Job Segment: Testing, Cloud, Technology
💡 Quick Summary
Seeking a career-building opportunity? The Analyst | EUC Imaging position is now open for candidates interested in the Operations Executive Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.