Job Description
Client Services Associate
FF Inc
Miami, FL, United States
via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
A
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment
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Supervisor, Client Support
Waterworks
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Client Solution Center Representative-35721
Harvard Maintenance
Miami, FL, United States
via LinkedIn
7 hours ago
Full–time
A
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Miami, FL, United States
via Fairygodboss
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via Careers At TJX Companies - TJX
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State of Florida
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Internship
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via LinkedIn
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$46K–$56K a year
Full–time
India
Alwar, Rajasthan - Based on your past activity
Update location
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Harvard Maintenance
Client Solution Center Representative-35721
Harvard Maintenance · Miami, FL, United States · via LinkedIn
7 hours ago
Full–time
Apply on LinkedIn
Apply directly on Harvard - ICIMS
Job highlights
Identified by Google from the original job post
Qualifications
Communication Skills
Excellent phone etiquette and professional verbal and written communication skills
Strong customer service orientation with a commitment to providing positive client experience
10 more items(s)
Benefits
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan
An Equal Opportunity Employer --- M/F/D/V
Responsibilities
The representative will service our clients during typical business hours, working Monday through Friday from 1000 am to 600 pm EST
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally
Provide timely responses to client inquiries and service requests
16 more items(s)
Job description
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 1000 am to 600 pm EST.
Call Management
• Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
• Provide timely responses to client inquiries and service requests.
Work Order Administration
• Monitor, create, and dispatch work tickets across multiple software platforms and applications.
• Accurately enter and update work order information and inspection data in real-time.
• Ensure timely follow-up and closure of work tickets while maintaining detailed records.
• Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support
• Collaborate closely with Operations teams to resolve service concerns and support service excellence.
• Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
• Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties
• Provide essential administrative support, including generating and distributing status reports to track work order progress.
• Support billing and invoice verification processes to ensure accuracy and timely processing.
• Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability
• Be available for on-demand shift coverage as needed during the week.
• Adapt to changing priorities and contribute to a collaborative team environment.
Communication Skills
• Excellent phone etiquette and professional verbal and written communication skills.
• Strong customer service orientation with a commitment to providing positive client experience.
Technical Proficiency
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking
• Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility
• The ability to work independently with minimal supervision while maintaining productivity and quality standards.
• Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications
• Experience in a customer service or call center environment.
• Familiarity with work order management systems or service dispatch platforms.
• (3+) years of relevant experience
• Associate’s degree
Work Environment
• This is a hybrid position with 4 days in-office, based at our headquarters in Miami, FL.
• Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
www.harvardmaint.com
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Report this listing
Harvard Maintenance
Indeed
3.2/5
354 reviews
Glassdoor
3.5/5
120 reviews
Zippia
3.2/5
5 reviews
harvardmaint.com
More jobs at Harvard Maintenance
See web results for Harvard Maintenance
A
Apple
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple · Miami, FL, United States · via Fairygodboss
21 hours ago
No Degree Mentioned
Apply on Fairygodboss
Job highlights
Identified by Google from the original job post
Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Benefits
*Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range
This provides the opportunity to progress as you grow and develop within a role
5 more items(s)
Responsibilities
You're dedicated to selling and delivering a customer service experience that is unlike any other
A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products
13 more items(s)
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.
• *Description**
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
FF Inc
Miami, FL, United States
via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
A
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment
Miami Beach, FL, United States
via Indeed
7 hours ago
Full–time
Supervisor, Client Support
Waterworks
Miami, FL, United States
via ZipRecruiter
9 hours ago
Full–time
Client Solution Center Representative-35721
Harvard Maintenance
Miami, FL, United States
via LinkedIn
7 hours ago
Full–time
A
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Miami, FL, United States
via Fairygodboss
21 hours ago
Bilingual Customer Service Specialist (Spanish) PT
Sherwin-Williams
Miami Beach, FL, United States
via Indeed
8 hours ago
Part-time
ADVANCE TECHNICIAN
AutoNation
Miami, FL, United States
via Indeed
10 hours ago
Full–time
Event Marketing Assistant
FF Inc
Miami, FL, United States
via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
Account Manager, Spanish Speaking
OpenTable
Miami, FL, United States
via Startup Jobs
7 hours ago
Full–time
Remote Call Center - Bilingual (English & Spanish) CSR
Alivi
Miami, FL, United States
via ZipRecruiter
15 hours ago
$16.50 an hour
Full–time
Retail Department Supervisor Now Hiring
TJX Companies
Miami, FL, United States
via Careers At TJX Companies - TJX
6 hours ago
Full–time
S
HUMAN RESOURCE MANAGEMENT INTERNSHIP
State of Florida
Miami, FL, United States
via State Of Florida Jobs
23 hours ago
Internship
Licensed Health and Life Agent - Field-Based Position
Empower Financial Group of America
Miami, FL, United States
via ZipRecruiter
22 hours ago
Full–time
Associate Account Manager
Dexian
Fort Lauderdale, FL, United States
via LinkedIn
18 hours ago
$46K–$56K a year
Full–time
India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
Harvard Maintenance
Client Solution Center Representative-35721
Harvard Maintenance · Miami, FL, United States · via LinkedIn
7 hours ago
Full–time
Apply on LinkedIn
Apply directly on Harvard - ICIMS
Job highlights
Identified by Google from the original job post
Qualifications
Communication Skills
Excellent phone etiquette and professional verbal and written communication skills
Strong customer service orientation with a commitment to providing positive client experience
10 more items(s)
Benefits
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan
An Equal Opportunity Employer --- M/F/D/V
Responsibilities
The representative will service our clients during typical business hours, working Monday through Friday from 1000 am to 600 pm EST
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally
Provide timely responses to client inquiries and service requests
16 more items(s)
Job description
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 1000 am to 600 pm EST.
Call Management
• Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
• Provide timely responses to client inquiries and service requests.
Work Order Administration
• Monitor, create, and dispatch work tickets across multiple software platforms and applications.
• Accurately enter and update work order information and inspection data in real-time.
• Ensure timely follow-up and closure of work tickets while maintaining detailed records.
• Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support
• Collaborate closely with Operations teams to resolve service concerns and support service excellence.
• Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
• Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties
• Provide essential administrative support, including generating and distributing status reports to track work order progress.
• Support billing and invoice verification processes to ensure accuracy and timely processing.
• Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability
• Be available for on-demand shift coverage as needed during the week.
• Adapt to changing priorities and contribute to a collaborative team environment.
Communication Skills
• Excellent phone etiquette and professional verbal and written communication skills.
• Strong customer service orientation with a commitment to providing positive client experience.
Technical Proficiency
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking
• Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
• Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility
• The ability to work independently with minimal supervision while maintaining productivity and quality standards.
• Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications
• Experience in a customer service or call center environment.
• Familiarity with work order management systems or service dispatch platforms.
• (3+) years of relevant experience
• Associate’s degree
Work Environment
• This is a hybrid position with 4 days in-office, based at our headquarters in Miami, FL.
• Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
www.harvardmaint.com
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Report this listing
Harvard Maintenance
Indeed
3.2/5
354 reviews
Glassdoor
3.5/5
120 reviews
Zippia
3.2/5
5 reviews
harvardmaint.com
More jobs at Harvard Maintenance
See web results for Harvard Maintenance
A
Apple
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple · Miami, FL, United States · via Fairygodboss
21 hours ago
No Degree Mentioned
Apply on Fairygodboss
Job highlights
Identified by Google from the original job post
Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Benefits
*Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range
This provides the opportunity to progress as you grow and develop within a role
5 more items(s)
Responsibilities
You're dedicated to selling and delivering a customer service experience that is unlike any other
A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products
13 more items(s)
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers' needs, customizing recommendations to enrich their lives.
• *Description**
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple's products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
💡 Quick Summary
Seeking a career-building opportunity? The Apple Specialist - Retail Customer Service and Sales - (Seasonal) position is now open for candidates interested in the Customer Care Executive sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
