Job Description
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Job title, keywords or company
South Australia
50 km
jobs in South Australia
75+ jobs - since yesterday
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Alwyndor Aged Care
Join a growing ICT department in a progressive Aged Care facility.
Drive system performance, incident resolution and continuous improvement.
Earn up to $15,899 tax free with salary sacrifice options
About the organisation
Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.
Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.
About the opportunity
The Application Analyst role is responsible for supporting clinical, administrative, and operational software systems used across our aged care facility. This role ensures our staff have reliable access to critical applications that support resident care, compliance, and service delivery. The ideal candidate will have strong technical troubleshooting skills, excellent communication abilities, and a passion for supporting front line healthcare professionals.
Provide Tier 2 support for aged care-specific software applications (e.g., electronic medication management systems, care planning tools, rostering platforms, resident management systems).
Troubleshoot and resolve application incidents and service requests from care staff, clinical teams, and administrative users.
Liaise with software vendors and internal IT teams to escalate and resolve complex application issues.
Assist with routine system maintenance, upgrades, patching, and configuration updates.
Support application roll outs and staff on boarding, including testing, documentation, and training.
Maintain up-to-date support documentation, user guides, and change logs.
Monitor application performance and proactively identify potential disruptions to care or operations.
Ensure that application configurations support compliance with aged care industry standards and regulatory requirements (e.g., Aged Care Quality Standards).
Participate in audits, data reviews, and quality improvement initiatives related to software usage and reporting.
To be considered for this role you will have...
Strong problem-solving and analytical skills with a customer-first mindset.
Ability to communicate effectively with both technical and non-technical staff, including clinicians and care workers.
Understanding of data privacy, security, and compliance requirements in aged care.
Previous experience working in or supporting software systems in residential or home-based aged care environments.
Knowledge of rostering, finance, HR, or compliance systems used in aged care (preferred but not essential)
Experience with liaising with Vendors and ticket management processes
Proficiency in writing and executing basic SQL queries for troubleshooting and reporting.
Experience with cloud-based application environments.
Information Technology certificates and/or University degree advantageous but not essential.
You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.
Alwyndor is a family friendly community organisation and understands the importance of work/life balance.
Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Nursing and Health Professional Students are encouraged to apply.
It’s an exciting time to join Alwyndor!
If this sounds like the role for you, please APPLY NOW by submitting a combined cover letter and resume.
For more information, visit our website or email [email protected]
Please note: This position will be advertised for 30 days, unless a suitable candidate is hired sooner.
Start of main content
Job title, keywords or company
South Australia
50 km
jobs in South Australia
75+ jobs - since yesterday
Internal Opportunity: Support Worker - Youth Justice Services
SYC
Kent Town SA 5067
Merchandise Stocker - Part Time - PM
Costco AU
Greater Adelaide SA
Team Member Opportunity
Kmart
Ingle Farm SA
Visited * hours ago
TEMPORARY TEACHER - HAMLEY BRIDGE PS - JUNIOR PRIMARY TEACHER
Department for Education, South Australia
Hamley Bridge SA
Visited 4 hours ago
Agri Case Manager
Westpac Group
Bedford Park SA
Application Analyst
Alwyndor Aged Care
Hove SA 5048
Miner Blasting Development
BHP
Olympic Dam SA
Visited 4 hours ago
Case Manager - Wardli-ana
Baptist Care SA
Greater Adelaide SA
Health insurance
Insurance services
Employee assistance program
Salary packaging
Customer Service - Customer Service Officer
Capital Transport Group
Adelaide SA 5000
Youth Practitioner
Mission Australia
Greater Adelaide SA
Salary packaging
FINANCIAL PLANNING & MODELLING ANALYST
TAFE SA
Greater Adelaide SA
Parental leave
Employee assistance program
Salary packaging
Visited 4 hours ago
TEMPORARY TEACHER - HAMLEY BRIDGE PS - PRIMARY TEACHER
Department for Education, South Australia
Hamley Bridge SA
Visited 4 hours ago
Payroll Officer
McMahon Services
Greater Adelaide SA
Teach Kids Coding and Minecraft After School
Cluey Learning
Lockleys SA 5032
Paid training
Case Manager - Geriatric Services
SA Health
Greater Adelaide SA
Annual leave
Employee assistance program
Salary packaging
Visited 4 hours ago
Service Technician - South Australia
Baltimore Aircoil (Australia)
Dry Creek SA
Visited 4 hours ago
Crew Casual AV
Encore Global
Greater Adelaide SA
Referral program
On-the-job training
Annual leave
Employment Coach- Marion
SYC
Marion SA 5043
Reservations Team Leader
ACCOR
Greater Adelaide SA
Uniform provided
Employee assistance program
Accounts Receivable Administration Officer
Motion Industries (MOT)
Regency Park SA 5010
E-learning courses provided
Parental leave
Paid volunteer leave
Architectural and Specification Representative
Stratco
Gepps Cross SA 5094
Visited 4 hours ago
Customer Advisor - Relief | West Lakes | SA
Bendigo & Adelaide Bank
Greater Adelaide SA
On-the-job training
Health insurance
Gym membership
Employee assistance program
Advanced Nurse Consultant - Out of Hospital Diabetes Service
SA Health
Greater Adelaide SA
Salary packaging
Visited 4 hours ago
Mental Health Support Workers
Skylight Mental Health
Greater Adelaide SA
Group activities
Customer Service Advisor - Burnside Village, Glenside
BankSA
Glenside SA
People also searched:
Employers: Post a Job
Alwyndor Aged Care
Join a growing ICT department in a progressive Aged Care facility.
Drive system performance, incident resolution and continuous improvement.
Earn up to $15,899 tax free with salary sacrifice options
About the organisation
Set within beautiful grounds in the seaside suburb of Hove, Alwyndor delivers on-site residential living and support at home services, along with therapy and wellbeing services that empower the people in our communities to live healthy, engaged and fulfilled lives.
Alwyndor’s welcoming, high-quality facilities include 144 residential, dementia, respite care beds, transitional and care awaiting placement beds, together with allied health, therapy and wellness programs and home support packages that support people in Adelaide’s southern metro communities.
About the opportunity
The Application Analyst role is responsible for supporting clinical, administrative, and operational software systems used across our aged care facility. This role ensures our staff have reliable access to critical applications that support resident care, compliance, and service delivery. The ideal candidate will have strong technical troubleshooting skills, excellent communication abilities, and a passion for supporting front line healthcare professionals.
Provide Tier 2 support for aged care-specific software applications (e.g., electronic medication management systems, care planning tools, rostering platforms, resident management systems).
Troubleshoot and resolve application incidents and service requests from care staff, clinical teams, and administrative users.
Liaise with software vendors and internal IT teams to escalate and resolve complex application issues.
Assist with routine system maintenance, upgrades, patching, and configuration updates.
Support application roll outs and staff on boarding, including testing, documentation, and training.
Maintain up-to-date support documentation, user guides, and change logs.
Monitor application performance and proactively identify potential disruptions to care or operations.
Ensure that application configurations support compliance with aged care industry standards and regulatory requirements (e.g., Aged Care Quality Standards).
Participate in audits, data reviews, and quality improvement initiatives related to software usage and reporting.
To be considered for this role you will have...
Strong problem-solving and analytical skills with a customer-first mindset.
Ability to communicate effectively with both technical and non-technical staff, including clinicians and care workers.
Understanding of data privacy, security, and compliance requirements in aged care.
Previous experience working in or supporting software systems in residential or home-based aged care environments.
Knowledge of rostering, finance, HR, or compliance systems used in aged care (preferred but not essential)
Experience with liaising with Vendors and ticket management processes
Proficiency in writing and executing basic SQL queries for troubleshooting and reporting.
Experience with cloud-based application environments.
Information Technology certificates and/or University degree advantageous but not essential.
You must also be willing to obtain a National Police Certificate before commencing employment as well as a functional assessment.
Alwyndor is a family friendly community organisation and understands the importance of work/life balance.
Alwyndor is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply. Nursing and Health Professional Students are encouraged to apply.
It’s an exciting time to join Alwyndor!
If this sounds like the role for you, please APPLY NOW by submitting a combined cover letter and resume.
For more information, visit our website or email [email protected]
Please note: This position will be advertised for 30 days, unless a suitable candidate is hired sooner.
💡 Quick Summary
Seeking a career-building opportunity? The Application Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
