Job Description
Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos. This vision draws inspiration from our properties and thrives on the foundation of loyalty.
Purpose
As the Area Conference & Events Sales Manager, be responsible for delivering high performing outcomes for the Conference & Events Sales Northern Hub team across a network of Extended Stay properties. You will exhibit proactive lead generation, maximise commercial outcomes, and execute sales strategy, along with engaging C&E sales team members to deliver outstanding guest experiences and driving profitable outcomes for the property network.
Primary Responsibilities
Respond to conference & event enquiries across properties, preparing proposals and driving conversion.
Lead, develop, and motivate on property C&E teams to deliver consistent operational and service excellence.
Oversee site inspections, client communication, and event documentation to ensure seamless execution.
Collaborate with operational teams through regular BEO and planning meetings to ensure events meet brand and client expectations.
Identify revenue opportunities and support the implementation of sales and marketing initiatives across the area.
Maintain accurate financial administration, including invoicing, deposits, billing checks, and forecasting.
Skills & Experience
Experience in conference & events sales leadership, ideally within hotels or resorts.
Strong leadership skills with the ability to coach, motivate, and develop high performing teams.
High proficiency in event systems, reporting, and operational coordination.
Excellent communication, negotiation, stakeholder management, and customer service skills.
Outstanding organisation and time management, with the ability to remain calm under pressure.
Flexible availability, strong attention to detail, and a genuine passion for hospitality and guest experience.
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Purpose
As the Area Conference & Events Sales Manager, be responsible for delivering high performing outcomes for the Conference & Events Sales Northern Hub team across a network of Extended Stay properties. You will exhibit proactive lead generation, maximise commercial outcomes, and execute sales strategy, along with engaging C&E sales team members to deliver outstanding guest experiences and driving profitable outcomes for the property network.
Primary Responsibilities
Respond to conference & event enquiries across properties, preparing proposals and driving conversion.
Lead, develop, and motivate on property C&E teams to deliver consistent operational and service excellence.
Oversee site inspections, client communication, and event documentation to ensure seamless execution.
Collaborate with operational teams through regular BEO and planning meetings to ensure events meet brand and client expectations.
Identify revenue opportunities and support the implementation of sales and marketing initiatives across the area.
Maintain accurate financial administration, including invoicing, deposits, billing checks, and forecasting.
Skills & Experience
Experience in conference & events sales leadership, ideally within hotels or resorts.
Strong leadership skills with the ability to coach, motivate, and develop high performing teams.
High proficiency in event systems, reporting, and operational coordination.
Excellent communication, negotiation, stakeholder management, and customer service skills.
Outstanding organisation and time management, with the ability to remain calm under pressure.
Flexible availability, strong attention to detail, and a genuine passion for hospitality and guest experience.
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
💡 Quick Summary
Seeking a career-building opportunity? The Area Conference and Events Sales Manager position is now open for candidates interested in the Customer Care sector. This role in Surfers Paradise offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
