Job Description
3 - 8 years
Any Graduate
Solution Sales
5 lkh ~ 7 lkh
Job Name – PA (Business Unit): Area Head – Solution Sales - GIB
Job Title : (Job Name) – Area Head – Solution Sales
Business Unit (PA) : GIB
Team : Solution Sales
Reports to (job) : State Head
Location of Role : Pan India
Job Function : Sales
Role Type: Individual Contributor
No of Direct Reportees : NIL
Travel Required: Extensive
Job Band Range :
Job Purpose
GIB Solution Sales AH is expected to be a Digital Solutioning Product expert whose primary objective is to provide digital payment & collection solutions to existing and NTB customers and thereby offer improved efficiency, cost effectiveness, convenience & ease of operation to the customers which is expected to be resultant in enhanced CASA Value / float.
He / she is expected to build strong partnership & synergy with the GIB channel for effective functioning and delivery by being the:
First point of contact for any Digital Solution requirements from GIB Channel & RBB
Facilitate documentation, end to end Implementation and customer Onboarding
Own & manage the after sales servicing, Xsell / Upsell on segment specific products and services
Responsible for replicating the success stories across segments in other branches mapped to him
Participate in joint Scoping of Institutional segments, Government (State/Center) schemes, e-governance projects to priorities acquiring / re activating New & Existing Customer for branches mapped to him.
Job Responsibilities(JR)
Actionable
Business Development
GIB – Solution Sales – AH is primarily responsible for driving CASA value / float growth in the GIB segment by working in close coordination with GIB Channel Team in the assigned state.
SS – AH is primarily responsible to drive key actionable such as:
Digital Acquisition
Integration
Activation
Driving On-line Volume
Attrition management
He / she is will have to achieve this objective by offering Digital Payment & Collection Solutions such as white label mobile applications like myApps, payments / collection products: Smart Hub, PG, POS, QR, UPI, Net Banking, ACH, eCMS & Enet.
Solution Sales AH will act as Lead Convertor (LC) for digital products and solutions for leads / opportunities generated by GIB Channel AH. Solution Sales AH will be a domain expert on various Digital products & Solutions for GIB Business.
New Relationship
GIB – SS – AH will have to provide necessary digital solutioning assistance & expertise to GIB Channel for acquiring NTB CASA relationships in GIB segment by the GIB Channel AH.
To achieve the said objective, the GIB – SS – AH provide various digital solutions such as white label mobile applications like myApps, payments / collection products: Smart Hub, PG, POS, QR, UPI, Net Banking, ACH, eCMS & Enet.
SS AH will assist GIB Channel AH in providing digital solutions for acquiring state level account/scheme accounts
He / she will have to work very closely with the GIB channel to identify opportunities from the focus segments such as Education Institution, Trusts, Healthcare, Housing Societies, and Clubs & Govt Bodies.
He / she will have to drive & achieve channel core objectives such as targets on ARN, TID, Integration, Activation, and Volume & Float.
Portfolio and Relationship Management
GIB – SS - Area Head will work along with the GIB Channel – AH’s on the existing portfolio clientele of GIB segment and engaging those customers for enhanced relationship value by upselling of digital products to increase the wallet share, product holding as well as to ring fence and to ensure retention of such relationships and to keep the competition at bay.
The AH’s are expected to follow the below structured approach in achieving the objectives:
Understanding their business requirement; and identify the pain areas which requires standard / custom made solutions
Need to translate requirement in the scoping document & share with Central Solution Team (CST)
Preparing & providing the draft solution proposal in coordination with the central solutioning team
Making / Facilitating Initial Solution presentation to the customer
Facilitate transition from pre sales to implementation
To facilitate GIB channel on arriving at C/I for the acquisition
Channel Management
SS – AH need to actively engage and work in close coordination with GIB Channel – AH to have an impact in the new / prospective & existing clientele in GIB segment by offering digital payment and collection solutions to achieve core objective of incremental CASA float & volumes.
Solution Sales Area Head together with GIB Channel AH & RBB RM, need to work on marketing drives & visit Institutes as per pre-published calendar for specific segments for eg: Education during fee collection, PTMs, Annual Festivals, Clubs various Important Events during the year and deploy marketing materials and activate Institutes mapped to him.
Ensure active monitoring & effective resolution of customer complaints as per the defined TAT and also ensure complaint / escalations are minimum
Business Compliance & Training
GIB – SS – AH need to ensure adherence to the risk & compliance guidelines while on-boarding customers onto digital solutions in line with the policies & procedures laid down by the bank.
SS – AH is responsible to impart training on latest solutions to GIB – AH’s / RBB – PB’s / RM’s & ICRM’s on regular intervals
Educational Qualifications
Key Skills
Graduate in Engineering or Computer Science.
Post-Graduate in Marketing (MBA)
Qualifications in Project Management related assignments.
High confidence level, ability to manage channel within the bank
Excellent Oral & Written communication
Willingness to do end to end sales
Ability to make cold calls & engage in pre-fixed appointments
Good planner & organized working method
To have a flair to develop interpersonal skills
Multi-tasking with clarity of prioritization
Sound logical, reasoning & analytical abilities
Ability to Travel to upcountry locations
Working understanding of MS Office
Experience Required
Minimum experience of 3 to 6 years of Sales – Direct and Portfolio management.
Exposure to direct selling, Sales in corporates or concept selling.
Managing Relation across senior levels of the Organization.
Understanding of MS office and systems is a must.
Exposure in project / Category / product management
Exposure to manage multiple teams across different functions
Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)
Customers
GIB & Retail Branch Banking Team
Operations
Risk & Policy
Product Team
Any Graduate
Solution Sales
5 lkh ~ 7 lkh
Job Name – PA (Business Unit): Area Head – Solution Sales - GIB
Job Title : (Job Name) – Area Head – Solution Sales
Business Unit (PA) : GIB
Team : Solution Sales
Reports to (job) : State Head
Location of Role : Pan India
Job Function : Sales
Role Type: Individual Contributor
No of Direct Reportees : NIL
Travel Required: Extensive
Job Band Range :
Job Purpose
GIB Solution Sales AH is expected to be a Digital Solutioning Product expert whose primary objective is to provide digital payment & collection solutions to existing and NTB customers and thereby offer improved efficiency, cost effectiveness, convenience & ease of operation to the customers which is expected to be resultant in enhanced CASA Value / float.
He / she is expected to build strong partnership & synergy with the GIB channel for effective functioning and delivery by being the:
First point of contact for any Digital Solution requirements from GIB Channel & RBB
Facilitate documentation, end to end Implementation and customer Onboarding
Own & manage the after sales servicing, Xsell / Upsell on segment specific products and services
Responsible for replicating the success stories across segments in other branches mapped to him
Participate in joint Scoping of Institutional segments, Government (State/Center) schemes, e-governance projects to priorities acquiring / re activating New & Existing Customer for branches mapped to him.
Job Responsibilities(JR)
Actionable
Business Development
GIB – Solution Sales – AH is primarily responsible for driving CASA value / float growth in the GIB segment by working in close coordination with GIB Channel Team in the assigned state.
SS – AH is primarily responsible to drive key actionable such as:
Digital Acquisition
Integration
Activation
Driving On-line Volume
Attrition management
He / she is will have to achieve this objective by offering Digital Payment & Collection Solutions such as white label mobile applications like myApps, payments / collection products: Smart Hub, PG, POS, QR, UPI, Net Banking, ACH, eCMS & Enet.
Solution Sales AH will act as Lead Convertor (LC) for digital products and solutions for leads / opportunities generated by GIB Channel AH. Solution Sales AH will be a domain expert on various Digital products & Solutions for GIB Business.
New Relationship
GIB – SS – AH will have to provide necessary digital solutioning assistance & expertise to GIB Channel for acquiring NTB CASA relationships in GIB segment by the GIB Channel AH.
To achieve the said objective, the GIB – SS – AH provide various digital solutions such as white label mobile applications like myApps, payments / collection products: Smart Hub, PG, POS, QR, UPI, Net Banking, ACH, eCMS & Enet.
SS AH will assist GIB Channel AH in providing digital solutions for acquiring state level account/scheme accounts
He / she will have to work very closely with the GIB channel to identify opportunities from the focus segments such as Education Institution, Trusts, Healthcare, Housing Societies, and Clubs & Govt Bodies.
He / she will have to drive & achieve channel core objectives such as targets on ARN, TID, Integration, Activation, and Volume & Float.
Portfolio and Relationship Management
GIB – SS - Area Head will work along with the GIB Channel – AH’s on the existing portfolio clientele of GIB segment and engaging those customers for enhanced relationship value by upselling of digital products to increase the wallet share, product holding as well as to ring fence and to ensure retention of such relationships and to keep the competition at bay.
The AH’s are expected to follow the below structured approach in achieving the objectives:
Understanding their business requirement; and identify the pain areas which requires standard / custom made solutions
Need to translate requirement in the scoping document & share with Central Solution Team (CST)
Preparing & providing the draft solution proposal in coordination with the central solutioning team
Making / Facilitating Initial Solution presentation to the customer
Facilitate transition from pre sales to implementation
To facilitate GIB channel on arriving at C/I for the acquisition
Channel Management
SS – AH need to actively engage and work in close coordination with GIB Channel – AH to have an impact in the new / prospective & existing clientele in GIB segment by offering digital payment and collection solutions to achieve core objective of incremental CASA float & volumes.
Solution Sales Area Head together with GIB Channel AH & RBB RM, need to work on marketing drives & visit Institutes as per pre-published calendar for specific segments for eg: Education during fee collection, PTMs, Annual Festivals, Clubs various Important Events during the year and deploy marketing materials and activate Institutes mapped to him.
Ensure active monitoring & effective resolution of customer complaints as per the defined TAT and also ensure complaint / escalations are minimum
Business Compliance & Training
GIB – SS – AH need to ensure adherence to the risk & compliance guidelines while on-boarding customers onto digital solutions in line with the policies & procedures laid down by the bank.
SS – AH is responsible to impart training on latest solutions to GIB – AH’s / RBB – PB’s / RM’s & ICRM’s on regular intervals
Educational Qualifications
Key Skills
Graduate in Engineering or Computer Science.
Post-Graduate in Marketing (MBA)
Qualifications in Project Management related assignments.
High confidence level, ability to manage channel within the bank
Excellent Oral & Written communication
Willingness to do end to end sales
Ability to make cold calls & engage in pre-fixed appointments
Good planner & organized working method
To have a flair to develop interpersonal skills
Multi-tasking with clarity of prioritization
Sound logical, reasoning & analytical abilities
Ability to Travel to upcountry locations
Working understanding of MS Office
Experience Required
Minimum experience of 3 to 6 years of Sales – Direct and Portfolio management.
Exposure to direct selling, Sales in corporates or concept selling.
Managing Relation across senior levels of the Organization.
Understanding of MS office and systems is a must.
Exposure in project / Category / product management
Exposure to manage multiple teams across different functions
Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)
Customers
GIB & Retail Branch Banking Team
Operations
Risk & Policy
Product Team
💡 Quick Summary
Seeking a career-building opportunity? The Area head|Solution Sales position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Vadodara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
