Assistant Account Executive

Apna


CRM Implementation Coordinator (5 - 31yrs)
Apna • Delhi • via Indeed
9 hours ago
₹35K–₹45K a month
Full–time
No Degree Mentioned
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Job description
Company Name:

Apna (On behalf of Prakash Courier & Cargo Services)

Job Title

CRM Implementation Coordinator

Organisation Type

Company

Sector

Other Service Activities

Functional Area

Others

Functional Role

Others

Job Description

Key Responsibilities1. Delivery Tracking & MonitoringTrack daily shipments (inbound/outbound) using tracking tools, portals, or transporter updates. Monitor delivery status and ensure on-time delivery to customers. Maintain real-time records of dispatched, in-transit, and delivered shipments. 2. Customer CommunicationShare timely delivery updates with customers through calls, emails, and WhatsApp. Respond to customer inquiries regarding shipment status, delays, or delivery schedules. Act as a communication bridge between customers and operations. 3. Coordination with Transporters & DriversCoordinate with drivers, transport partners, and warehouses for delivery confirmations. Follow up for POD (Proof of Delivery) and upload/submit in the system. Escalate issues such as delays, vehicle breakdowns, or incorrect addresses. 4. Issue ResolutionIdentify risks such as delays, incomplete documents, or incorrect delivery information. Proactively resolve issues in coordination with the operations and customer service team. Provide alternative solutions to ensure customer satisfaction. 5. Reporting & DocumentationMaintain daily delivery follow-up reports. Update CRM or tracking systems with the latest status. Prepare daily MIS for pending deliveries, delays, and completed shipments. Required Skills & QualificationsMinimum graduate (any stream); logistics background preferred. 14 years experience in logistics, courier, freight forwarding, or transport. Strong communication skills (verbal & written). Good follow-up, coordination, and problem-solving abilities. Ability to work under pressure and handle multiple shipments. Proficient in MS Excel, tracking tools, and CRM systems. Preferred AttributesFast learner with strong attention to detail. Customer-centric approach. Ability to handle urgent deliveries and tight timelines. Experience in B2B logistics or last-mile delivery is an advantage.

Additional Information Total Experience (in years) 5 - 31 Job Location Central Key Skills Customer Support - Operations Nature of job Full Time Salary (₹) 35000 - 45000 Salary/Wage Type Monthly Gender Preferences Female Ex-Servicemen preferred No Number of Openings 1
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H
Halwasiya


Assistant Account Executive
Halwasiya • New Delhi, Delhi • via SimplyHired
3 hours ago
Full–time
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Job description
Profile: Account Executive

Location: South Delhi

Salary Per Month: 20K to 30K

Industry: Real estate

Dept.: Finance & Accounts

Education: B. Com/M. Com.

Experience: 1-5 years’ experience in accounting profile

Proficiency in MS Office & Tally ERP

Candidates from South Delhi preferred

Job Responsibilities-

· Responsible for bookkeeping & monthly closure of overall accounting matters.

· Knowledge of E-Invoicing, TDS & GST workings

· Manage Accounts Receivables & Payables & MIS

· Strong reconciliation skills (Bank, Inter company, Inter branch & Other A/cs)

· Experience of processing vendor payments

· Good conceptual understanding of accounting principles.

· Experience of dealing with auditors & providing input data for internal & statutory audits.

Email CV : hr@halwasiyasons.com, call : T +91 11 4XXXXXX/38, Mobile:

Halwasiya & Sons Pvt Ltd

Sanskrit Bhawan, A10, Qutub Institutional Area,

Aruna Asaf Ali Marg, New Delhi 110067, India.

T +91 11 4XXXXXX/38

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month