Job Description
Assistant Bank Manager, Glenfield
Glenfield | Auckland
Full time, Permanent
Tuesday to Saturday
Mō te Tūranga – About the Role
We have an exciting opportunity for an Assistant Bank Manager to support our Glenfield branch!
The Assistant Bank Manager is the Bank Managers' right hand with a strong focus on our customers and people. As the Assistant Bank Manager (ABM), you will be responsible for improving branch efficiencies and ensuring the branch staff understand and adhere to banking policies and processes. You will also train, develop and motivate your team to achieve greatness by impressing our valuable customers with a memorable customer experience every time.
Nā tāu rourou | What will you bring?
Proven experience in a leadership or mentoring capacity
Previous experience in a banking environment, with lending experience is essential
The ability to drive a high-performing culture to achieve great business and customer outcomes
Previous experience in coaching, training, and motivating others to deliver a best customer experience on both advice and outcomes
Knowledge of operational day to day running of a branch
Strong understanding of consumer credit and lending principles
Ability to build strong rapport and long-lasting relationships
A genuine desire to help individuals achieve their goals.
Westpac Hei Wāhi Mahi – Working at Westpac
At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including:
4 weeks standard holiday + 5 additional days of wellbeing leave
Purchased leave options up to 4 weeks per year
Banking benefits and insurance discounts
Career growth – we promote internal capability; we have programmes that recognise star performers
Market leading superannuation and KiwiSaver options
Environmental and community care programmes
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holidays
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
26 February 2026
Glenfield | Auckland
Full time, Permanent
Tuesday to Saturday
Mō te Tūranga – About the Role
We have an exciting opportunity for an Assistant Bank Manager to support our Glenfield branch!
The Assistant Bank Manager is the Bank Managers' right hand with a strong focus on our customers and people. As the Assistant Bank Manager (ABM), you will be responsible for improving branch efficiencies and ensuring the branch staff understand and adhere to banking policies and processes. You will also train, develop and motivate your team to achieve greatness by impressing our valuable customers with a memorable customer experience every time.
Nā tāu rourou | What will you bring?
Proven experience in a leadership or mentoring capacity
Previous experience in a banking environment, with lending experience is essential
The ability to drive a high-performing culture to achieve great business and customer outcomes
Previous experience in coaching, training, and motivating others to deliver a best customer experience on both advice and outcomes
Knowledge of operational day to day running of a branch
Strong understanding of consumer credit and lending principles
Ability to build strong rapport and long-lasting relationships
A genuine desire to help individuals achieve their goals.
Westpac Hei Wāhi Mahi – Working at Westpac
At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including:
4 weeks standard holiday + 5 additional days of wellbeing leave
Purchased leave options up to 4 weeks per year
Banking benefits and insurance discounts
Career growth – we promote internal capability; we have programmes that recognise star performers
Market leading superannuation and KiwiSaver options
Environmental and community care programmes
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holidays
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
26 February 2026
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Bank Manager - Glenfield position is now open for candidates interested in the Customer Care sector. This role in Glenfield offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
