Job Description
"Must have managed a team of Team leaders & Executives of Telesales/Inbound&Outbound Sales. Should have managed a span of 40-50 headcount with 2-3 TLS"
Good Communication skills in Kannada.
Minimum 2 years worked as designated Assistant Manager.
Excellent Communication skills in Telugu Language.
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone.
Should know throughput calculation like attrition, shrinkage, SLA's, (Service level adherence)
Motivating team and perform as per requirements.
Supporting the whole CRM team and helping customers in short period of time.
Work closely with operations Manager on process improvement.
Should handle the team weekly reviews and encourage team to meet organizational goals
Monitor the performance of the team and improve the performance and motivating team with regular feedback.
Training Development for new hires.
Coordinate with the Team to identify process improvement opportunities, Monitor, measure and report Team performance metrics and implement Team incentive programs
should know Advanced Excel
Job Type: Full-time
Salary: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental pay types:
Overtime pay
Performance bonus
Experience:
total work: 1 year (Required)
Language:
KANNADA (Required)
Speak with the employer
++1
Good Communication skills in Kannada.
Minimum 2 years worked as designated Assistant Manager.
Excellent Communication skills in Telugu Language.
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone.
Should know throughput calculation like attrition, shrinkage, SLA's, (Service level adherence)
Motivating team and perform as per requirements.
Supporting the whole CRM team and helping customers in short period of time.
Work closely with operations Manager on process improvement.
Should handle the team weekly reviews and encourage team to meet organizational goals
Monitor the performance of the team and improve the performance and motivating team with regular feedback.
Training Development for new hires.
Coordinate with the Team to identify process improvement opportunities, Monitor, measure and report Team performance metrics and implement Team incentive programs
should know Advanced Excel
Job Type: Full-time
Salary: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental pay types:
Overtime pay
Performance bonus
Experience:
total work: 1 year (Required)
Language:
KANNADA (Required)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager position is now open for candidates interested in the Operations Executive Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.