Job Description
Key interface person for all technical matters of customer
Daily material planning
Customer process monitoring
Material consumption monitoring
Customer complain monitoring and reporting - solving by self to the extent possible. Major contact to the customer concerning technical issues; understand and present technical concepts
GRN data collection
Timely collection of all outstanding payments and C-Forms Competitor activities reporting and keep EFTEC Share and business intact
PR with customer line / office staff to improving business relationships
Monthly sales planning - MRP
Monitoring of development trends at customers, early identification of and influence on customers aims in engineering and purchasing
Ensure 100% delivery record is maintained to customer
Ensure delivery of product and services to achieve Customer delight
Required Knowledge, Skills, and Abilities
Location : Ranjangaon, Pune
Experience : 4+ Years
Daily material planning
Customer process monitoring
Material consumption monitoring
Customer complain monitoring and reporting - solving by self to the extent possible. Major contact to the customer concerning technical issues; understand and present technical concepts
GRN data collection
Timely collection of all outstanding payments and C-Forms Competitor activities reporting and keep EFTEC Share and business intact
PR with customer line / office staff to improving business relationships
Monthly sales planning - MRP
Monitoring of development trends at customers, early identification of and influence on customers aims in engineering and purchasing
Ensure 100% delivery record is maintained to customer
Ensure delivery of product and services to achieve Customer delight
Required Knowledge, Skills, and Abilities
Location : Ranjangaon, Pune
Experience : 4+ Years
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager | Customer Support position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
