Job Description
• A minimum of 12-16 years of overall work experience, with at least 7+ years in a leadership position.
• Relevant experience determines the job title of an Assistant Manager/Manager.
• Previous experience in B2B customer success, account management or other client facing roles.
• Demonstrates strong leadership and people management skills.
• Enthusiastic and engaged leader with the ability to inspire others.
• Excellent interpersonal skills. Must be a strong communicator at all levels and be able to present in large meetings to key stakeholder
• Contributes to a climate of innovation and continuous improvement to achieve Cvent’s goals
• Demonstrates ability to manage quality and productivity on a high performing team through variation management.
• Demonstrates personal excellence, accountability and integrity.
• Ability to track key performance metrics and implement solutions to meet client needs.
• Microsoft Office software proficiency, with strong Excel, Word and PowerPoint skills.
• Technical aptitude with strong ability to learn software and upskill.
• Previous experience in SaaS and event industry experience is a plus.
• Knowledge of CRM automation products such as Salesforce and Gainsight.
• Exposure to operational frameworks that focus on data-driven measurement, client satisfaction scoring of service delivery is a plus.
• Relevant experience determines the job title of an Assistant Manager/Manager.
• Previous experience in B2B customer success, account management or other client facing roles.
• Demonstrates strong leadership and people management skills.
• Enthusiastic and engaged leader with the ability to inspire others.
• Excellent interpersonal skills. Must be a strong communicator at all levels and be able to present in large meetings to key stakeholder
• Contributes to a climate of innovation and continuous improvement to achieve Cvent’s goals
• Demonstrates ability to manage quality and productivity on a high performing team through variation management.
• Demonstrates personal excellence, accountability and integrity.
• Ability to track key performance metrics and implement solutions to meet client needs.
• Microsoft Office software proficiency, with strong Excel, Word and PowerPoint skills.
• Technical aptitude with strong ability to learn software and upskill.
• Previous experience in SaaS and event industry experience is a plus.
• Knowledge of CRM automation products such as Salesforce and Gainsight.
• Exposure to operational frameworks that focus on data-driven measurement, client satisfaction scoring of service delivery is a plus.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Manager / Manager, Customer Success position is now open for candidates interested in the Fashion Designer Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fashion Designer Jobs is a plus.