Job Description
Operations Manager – Data Collection Operations
Company: Human Loops / Bharat Growth Agency
Location: Nagpur, Maharashtra
Employment Type: Full-Time, On-Site
Salary: ₹55,000 – ₹60,000 per month
Reporting To: CEO
About Us
Human Loops is a fast-growing AI operations company specializing in large-scale data collection, processing, and annotation for global AI and technology companies. We work with clients building cutting-edge AI products across robotics, autonomous systems, healthcare, and more. Our Nagpur operations center is the backbone of our delivery — we run fully managed, on-site teams that handle end-to-end data operations at scale.
Role Overview
We are looking for an experienced Operations Manager to own and run our large-scale video/image data collection program across the Nagpur and Vidarbha region. This is a high-ownership role, you will be responsible for the entire data collection pipeline from client site onboarding to final data delivery.
You will manage a team of 15-20 people across field and office functions, maintain relationships with commercial/industrial site owners, and ensure we consistently hit daily and weekly collection targets across dozens of locations within a 200 km radius of Nagpur.
This role requires someone who is equally comfortable sitting in a factory owner's office building a relationship as they are running a morning standup with field supervisors and reviewing daily data upload numbers.
Key Responsibilities End-to-End Operations Ownership
Own the complete data collection lifecycle: site identification → camera deployment → on-site supervision → SD card retrieval → office upload & QC → SD card return cycle
Plan and manage 2-3 collection cycles per week across all active sites
Build and maintain the weekly/monthly collection schedule, ensuring targets of thousands of hours of data per day are consistently met
Identify operational bottlenecks and resolve them proactively before they impact delivery timelines
Client & Site Relationship Management
Build and maintain strong working relationships with factory owners, commercial unit managers, and site contacts across Nagpur and surrounding districts.
Handle site onboarding: explain the data collection process, address concerns around camera placement and data usage, obtain necessary permissions and access
Provide regular updates to site owners on collection progress, schedules, and any operational changes
Act as the primary escalation point for any site-level issues or complaints
Team Management
Directly manage a team of 10 Field Data Collection Specialists and a Data Processing Team Lead (who manages 7 Backend Data Associates)
Conduct daily briefings with the field team on assignments, routes, and priorities
Monitor individual and team performance against daily/weekly KPIs (sites visited, hours collected, data quality scores, turnaround time)
Handle hiring, onboarding, and training of new team members as operations scale
Manage attendance, leave, and team discipline
Logistics & Asset Management
Oversee the inventory and movement of all field equipment: cameras, SD cards, card readers, batteries, mounts, and accessories
Ensure SD card rotation is tracked meticulously — which cards are deployed at which sites, which are in transit, which are being uploaded, and which are ready for redeployment
Coordinate with the office team to ensure zero backlog in data uploads and SD card turnaround
Manage travel logistics for the field team: route planning, vehicle/fuel coordination, travel allowance tracking
Quality & Compliance
Define and enforce standard operating procedures (SOPs) for camera setup, data collection, SD card handling, and data upload
Conduct periodic site audits to verify camera placement, recording quality, and compliance with client specifications
Review daily QC reports from the data processing team and take corrective action where needed
Ensure all data collection activities comply with client requirements and applicable data protection norms
Reporting & Communication
Prepare and share daily/weekly operations reports with senior management: volumes collected, targets vs. actuals, site status, team performance, and escalations
Provide accurate forecasts on collection capacity and timelines for new site deployments
Coordinate with the company's client delivery team to align field operations with client expectations and deadlines
Requirements Must Have
3-5 years of experience in operations management, logistics, or field operations — preferably in roles involving multi-location coordination, fleet/team management, or supply chain operations
Proven experience managing teams of 10+ people, including field/remote staff
Strong organizational skills — ability to manage multiple moving parts (sites, equipment, people, schedules) simultaneously without dropping the ball
Excellent communication in Hindi and Marathi; functional English for reporting and documentation
Comfortable with travel within Nagpur and nearby districts as needed for site visits and audits
Proficiency in Excel/Google Sheets for tracking, reporting, and scheduling
Good to Have
Experience in data collection, BPO operations, field sales management, telecom/infra site management, or logistics/distribution
Familiarity with camera equipment, SD cards, and basic technical troubleshooting
Experience working with technology companies or in a fast-paced startup environment
Two-wheeler with valid driving license
What We Offer
Competitive salary of ₹55,000 – ₹60,000 per month
Opportunity to build and lead a growing operations team from the ground up
Exposure to the global AI industry and cutting-edge data operations
Fast-track growth path as the company scales, this role is expected to grow into a senior operations leadership position within 12-18 months
Skills: travel,on-site execution,management,operations,multiple sites
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Operations Manager position is now open for candidates interested in the Finance sector. This role in Nagapur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.
