Assistant Restaurant Manager

Platform Management: Oversee incoming orders via Petpooja (POS) and manage live listings on Zomato and Swiggy . Ensure "Mark Out of Stock" is used accurately for ingredients to prevent order cancellations. Petty Cash Digitization: Maintain digital logs of daily miscellaneous expenses as per company SOPs, ensuring every rupee is accounted for without manual errors. Dispatch Coordination: Supervise the rider fleet. Ensure that riders (using their own vehicles/fuel) are dispatched logically to maintain the "hot and fresh" promise. Product Integrity: Conduct random checks on pizza crust consistency, topping distribution, and packaging quality before orders leave the counter. Maintenance Oversight: Ensure critical equipment (Ovens, Chillers, Grease Traps) is functioning. Regularly inspect the grease trap chambers and inlet pipes to prevent drainage backups. Food Safety: Enforce strict FIFO (First-In, First-Out) for dough and fresh toppings to minimize wastage and ensure food safety compliance. Roster Management: Create weekly shift schedules that account for peak weekend rushes and late-night delivery demands. Training: Onboard new staff on the specific "Tossin Style" of service and tech usage. Discipline: Maintain a high standard of grooming and punctuality among the staff, fostering a high-performance culture aligned with the brand’s 30-day productivity goals. Inventory Tracking: Perform daily and weekly stock takes of high-value items (cheese, specialized meats, imported sauces). Upselling: Train the front-of-house team to suggest add-ons, beverages, and desserts to increase the Average Order Value (AOV).