Assistant Security Manager

Hilton


Sales Executive
Hilton • Pune, Maharashtra • via Hilton Careers
17 hours ago
Full–time
No Degree Mentioned
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Job description
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Sales Executive implements all sales activities in his / her area of responsibility and assists the Sales Manager in handling groups less than 10 guestrooms as well as the in-house catering, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Commercial Director.

What will I be doing?

As the Sales Executive, you will be responsible for performing the following tasks to the highest standards:

• Complete the relevant Hilton University courses promptly and pass the tests.

• Receive and understand hotel product knowledge and related activities.

• Implement all sales action plans related to his / her market area as outlined in the marketing plan.

• Establish and maintain files on major active accounts within his / her market areas.

• Promote and produce sales leads for other Hilton hotels.

• Provide feedback to the Director of Business Development / Director of Sales / Senior Sales Managers / Sales Managers on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone calls and direct mail in his / her market areas.

• Assist Sales Managers in conducting hotel inspection for all walk-ins, meeting groups and contracted clients, planning next steps for future follow-ups.

• Meet and welcome some top key accounts, group organizers and VIP guests upon check-in.

• Disseminate sales related information to other departments as appropriate.

• Attend all pre-conference meetings as required, arranged by the Banquet Sales department and assist in the preparation of post-conference reports.

• Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.

• Establish and maintain effective team member relations.

• Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients and team members.

• Perform related duties and special projects as assigned.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Sales Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University graduate.

• Minimum 2 years of experience in a similar capacity with international chain hotels.

• Excellent command of written and spoken English and Chinese to meet business needs.

• Good communication and interpersonal skills.

• Able to work under pressure and deal with stressful situations during busy periods.

• Good team player.

• Have hotel sales experience and hotel database.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Marriott


Assistant Security Manager
Marriott • Pune, Maharashtra • via Jobs Trabajo.org
7 hours ago
Full–time
Apply on Jobs Trabajo.org
Job description
Job Number 24140468 Job Category Loss Prevention Security Location JW Marriott Hotel Pune Senapati Bapat Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type ManagementJOB SUMMARYAssists in the management of the daily functions of the department to provide protection of property assets employees guests and property Maintains logs certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Promotes guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILEEducation and Experience High school diploma or GED 3 years experience in the security loss prevention or related professional area OR Bachelor s degree from an accredited university in Criminal Justice or related major 1 year experience in the security loss prevention or related professional area CORE WORK ACTIVITIESManaging Security Loss Prevention Operations Assists in conducting hazard and risk assessments at the property to include quarterly OSHA SAFETY audits incident tracking and the hazard abatement process Complies with applicable federal state and local law and safety regulations Maintains logs certifications and documents required by law and Standard Operating Procedures Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents Follows proper key control guidelines in loss prevention and in the property Assists with promotion and implementation of accident and fire prevention procedures Incorporates into patrols which encompass all areas of the property s interior and exterior an inspection tour of recording system Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints settles disputes and resolves grievances and conflicts or otherwise negotiates with others Promotes action plans to monitor and control risk Oversees all loss prevention operations to include but not limited to patrol process emergency response investigations initial and follow up for all guest and employee related incidents shipping and receiving process makes recommendations for improvement electronic key system and manager on duties responsibilities Assists with first aid program for guests and employees Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker s Compensation cases Works closely with Meeting Planners to facilitate a successful and safe experience for guests Managing and Conducting Human Resources Activities Interviews selects and trains employees Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status Provides for the safety and security of the employees or the property Monitors employee attendance and records absences tardiness Helps direct supervisors to achieve their own development goals Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Ensuring Exceptional Customer Service Meets quality standards and customer expectations on a daily basis Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and or updates executives peers and subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone in written form e-mail or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatment In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

India
Maharashtra
Pune Show on map Get directions