Job Description
About the role – Kōrero mō te tūranga
In this role you will:
Provide excellent customer service
Promote/drive sales
Utilise your solid cash management and till management experience
Assist with shop presentation/displays
Undertake stock management/preparation and control as per training
Support volunteers’ adherence to our Health, Safety and Wellbeing practice
Who are we looking for? – Mā wai te mahi nei?
To be successful you will have:
Experience in cash handling, cash management, and retail shop operations
Excellent written and verbal communication skills
Experience in a retail sales environment
Experience working as or with volunteers
Skills in dealing with customers
Enthusiasm and commitment to work as a team member of Red Cross
Self-motivation and a positive and friendly approach
Reliability and work with integrity
About New Zealand Red Cross
New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.
We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?
At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
Five weeks annual leave
Career development opportunities
Annual flu vaccinations
Discounts on Southern Cross health insurance
We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.
Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:
A recent copy of CV/Resume
Cover Letter
Passport
Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 16/04/2026
If you wish to discuss this opportunity or for further information, please contact Katherine Rutgers at katherine.rutgers@redcross.org.nz
Note: We reserve the right to close applications before the closing date, so please register your interest early.
In this role you will:
Provide excellent customer service
Promote/drive sales
Utilise your solid cash management and till management experience
Assist with shop presentation/displays
Undertake stock management/preparation and control as per training
Support volunteers’ adherence to our Health, Safety and Wellbeing practice
Who are we looking for? – Mā wai te mahi nei?
To be successful you will have:
Experience in cash handling, cash management, and retail shop operations
Excellent written and verbal communication skills
Experience in a retail sales environment
Experience working as or with volunteers
Skills in dealing with customers
Enthusiasm and commitment to work as a team member of Red Cross
Self-motivation and a positive and friendly approach
Reliability and work with integrity
About New Zealand Red Cross
New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.
Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.
We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.
Why work with us?
At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.
We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.
Our benefits include:
Five weeks annual leave
Career development opportunities
Annual flu vaccinations
Discounts on Southern Cross health insurance
We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.
Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:
A recent copy of CV/Resume
Cover Letter
Passport
Legal Right to Work In New Zealand
You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 16/04/2026
If you wish to discuss this opportunity or for further information, please contact Katherine Rutgers at katherine.rutgers@redcross.org.nz
Note: We reserve the right to close applications before the closing date, so please register your interest early.
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Shop Manager position is now open for candidates interested in the Health Jobs sector. This role in Whangarei offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.