Job Description
The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures. The Assistant Store Manager makes sure that company rules and regulations are explained, understood and followed by all team members, that inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandizing practices are followed. The Assistant Store Manager is responsible in the recruitment and training activities of new employees.
Why join our team?
Stimulating and diverse working environment
Competitive compensation, bonus plan and benefits package*
Company matched pension plan*
Tailor-made training program and integration process
Opportunity to continue to develop retail and management skills and pursue a career within the company
Dollarama is a growing Canadian business
*Applicable to full-time employees only*
Daily tasks (but not limited to):
Assisting the Store Manager in daily operations and staff management.
Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
Providing exceptional customer service and resolve escalated issues.
Training, coaching, and developing employees.
Performing cash management, store opening and closing duties as needed.
Assigning task to the team.
Ensure store safety and cleanliness standards are maintained.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
Conducting regular performance evaluations and providing feedback to staff.
Ensuring adherence to company policies, procedures, and safety standards.
Implementing and maintaining visual merchandizing standards based on company strategy.
Responsible for the hiring and performance management process.
What do you need to succeed?
Minimum of two (2) years’ experience in the retail industry
At least two (2) years in a supervisory or management role
Open availability required (day, evening, weekend)
Ability to efficiently organize time and manage priorities
Good leadership, communication and decision-making skills; and
Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
Job Types: Full-time, Permanent
Benefits:
Extended health care
Flexible schedule
RRSP match
Experience:
Retail sales: 1 year (preferred)
Team management: 1 year (preferred)
Cash handling: 1 year (preferred)
Work Location: In person
Why join our team?
Stimulating and diverse working environment
Competitive compensation, bonus plan and benefits package*
Company matched pension plan*
Tailor-made training program and integration process
Opportunity to continue to develop retail and management skills and pursue a career within the company
Dollarama is a growing Canadian business
*Applicable to full-time employees only*
Daily tasks (but not limited to):
Assisting the Store Manager in daily operations and staff management.
Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
Providing exceptional customer service and resolve escalated issues.
Training, coaching, and developing employees.
Performing cash management, store opening and closing duties as needed.
Assigning task to the team.
Ensure store safety and cleanliness standards are maintained.
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
Conducting regular performance evaluations and providing feedback to staff.
Ensuring adherence to company policies, procedures, and safety standards.
Implementing and maintaining visual merchandizing standards based on company strategy.
Responsible for the hiring and performance management process.
What do you need to succeed?
Minimum of two (2) years’ experience in the retail industry
At least two (2) years in a supervisory or management role
Open availability required (day, evening, weekend)
Ability to efficiently organize time and manage priorities
Good leadership, communication and decision-making skills; and
Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
Job Types: Full-time, Permanent
Benefits:
Extended health care
Flexible schedule
RRSP match
Experience:
Retail sales: 1 year (preferred)
Team management: 1 year (preferred)
Cash handling: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Store Manager position is now open for candidates interested in the Helper Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.