Job Description
Company Description
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.
Job Description
To lead Project Management Commissions, taking responsibility for end to end service delivery, often with respect to large or complex projects.
To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
Leading and facilitating the overall cross-functional project team.
Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance.
Managing the change control process.
Monitoring and advising upon project finances.
Managing the flow of project information between the team and the client, through regular meetings and written communications.
Ensuring the production of formal project progress and other reports.
Taking a leading role in interfacing with the client and other consultants, at all project stages.
Qualifications
Professionally qualified in one of the following fields: construction, project management, engineering, surveying, architecture or information technology.
Qualifications in Project Management or equivalent knowledge and experience.
A thorough understanding of the total project life cycle, from project conception stage, through all of the operational stages to completion and post-project review.
Excellent knowledge and experience of all of the main project management concepts, tools and techniques.
Design, management or construction experience gained within the general construction environment.
Experience of leading project management commissions for medium, large, sized construction projects of medium to high complexity.
A minimum of 5 - 10 years project management experience, preferably gained within the above environment.
Additional Information
Skills & Experience
Project management to include:
Advising at a strategic level at the project conception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectives.
Leading the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters.
Planning for and the ongoing management of quality, safety, health and environment issues.
Establishing effective project governance, processes and systems to be utilised throughout project.
Project planning, including ensuring the production of the detailed project plan.
Advising upon the procurement of resources.
Marketing and business development, to include:
Taking responsibility for developing new business opportunities with existing and new Turner & Townsend clients.
Identifying and acting upon cross-selling opportunities.
Working with Associate Directors and Directors to construct bids for new work.
Attending formal client pitches with Assistant Directors and Directors.
Ensuring that project case study, photograph and project CV files are kept up to date.
Identifying and acting upon opportunities to improve project management products and services.
Internal management accountabilities, to include:
Staff management (where appropriate) – Inputting into the formal management of an Assistant Project Manager or small project management team, to include 1st round recruitment interviews, input into resource management and attendance at junior staff appraisals.
Knowledge management – Ensuring that key information and learning generated from each project is entered into the Turner & Townsend internal database.
Financial management – Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status.
Process improvement – Identifying and acting upon ways to improve internal systems and processes.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.
Key Performance Indicators: The following performance indicators will provide measurements in terms of the efficiency, quality and capability of the stated position across the organisation.
Projects are managed to the right quality standards and are completed efficiently, on time and to budget.
Planning delivery meets the client’s objectives and is in line with the conditions of appointment.
Strong relationships are developed with clients and members of the cross-functional team.
General line management responsibilities (where appropriate) are effectively discharged.
Business development opportunities with existing and new clients, including cross- selling opportunities, are identified and acted upon.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Twitter
Instagram
LinkedIn
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.
Job Description
To lead Project Management Commissions, taking responsibility for end to end service delivery, often with respect to large or complex projects.
To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
Leading and facilitating the overall cross-functional project team.
Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance.
Managing the change control process.
Monitoring and advising upon project finances.
Managing the flow of project information between the team and the client, through regular meetings and written communications.
Ensuring the production of formal project progress and other reports.
Taking a leading role in interfacing with the client and other consultants, at all project stages.
Qualifications
Professionally qualified in one of the following fields: construction, project management, engineering, surveying, architecture or information technology.
Qualifications in Project Management or equivalent knowledge and experience.
A thorough understanding of the total project life cycle, from project conception stage, through all of the operational stages to completion and post-project review.
Excellent knowledge and experience of all of the main project management concepts, tools and techniques.
Design, management or construction experience gained within the general construction environment.
Experience of leading project management commissions for medium, large, sized construction projects of medium to high complexity.
A minimum of 5 - 10 years project management experience, preferably gained within the above environment.
Additional Information
Skills & Experience
Project management to include:
Advising at a strategic level at the project conception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectives.
Leading the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters.
Planning for and the ongoing management of quality, safety, health and environment issues.
Establishing effective project governance, processes and systems to be utilised throughout project.
Project planning, including ensuring the production of the detailed project plan.
Advising upon the procurement of resources.
Marketing and business development, to include:
Taking responsibility for developing new business opportunities with existing and new Turner & Townsend clients.
Identifying and acting upon cross-selling opportunities.
Working with Associate Directors and Directors to construct bids for new work.
Attending formal client pitches with Assistant Directors and Directors.
Ensuring that project case study, photograph and project CV files are kept up to date.
Identifying and acting upon opportunities to improve project management products and services.
Internal management accountabilities, to include:
Staff management (where appropriate) – Inputting into the formal management of an Assistant Project Manager or small project management team, to include 1st round recruitment interviews, input into resource management and attendance at junior staff appraisals.
Knowledge management – Ensuring that key information and learning generated from each project is entered into the Turner & Townsend internal database.
Financial management – Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status.
Process improvement – Identifying and acting upon ways to improve internal systems and processes.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Comply with the requirements of Turner & Townsend’s Business Management Systems including Health & Safety, Environmental and Quality Management associated with the role and position within the company.
Key Performance Indicators: The following performance indicators will provide measurements in terms of the efficiency, quality and capability of the stated position across the organisation.
Projects are managed to the right quality standards and are completed efficiently, on time and to budget.
Planning delivery meets the client’s objectives and is in line with the conditions of appointment.
Strong relationships are developed with clients and members of the cross-functional team.
General line management responsibilities (where appropriate) are effectively discharged.
Business development opportunities with existing and new clients, including cross- selling opportunities, are identified and acted upon.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
💡 Quick Summary
Seeking a career-building opportunity? The Associate Director position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
