Job Description
Job Requirements
About the Role
The Associate Manager – Acquisition (Current Account) is a front-line sales role within the Retail Banking division, responsible for acquiring new savings account customers for a designated branch. The role involves direct customer interaction, understanding banking needs, and offering suitable products and services. It also includes supporting the Sales Manager in mapping the catchment area, gathering customer feedback, and identifying potential business opportunities. The role is pivotal in driving customer acquisition, deepening relationships, and maximizing customer lifetime value to contribute to the bank’s overall growth.
Key Responsibilities
Primary Responsibilities
• AcquireNew-To-Bank (NTB)savings account customers from the designated catchment area.
• Ensure high-quality sourcing in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital banking channels.
• Meet and exceed monthly acquisition targets by analysing customer transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales and Relationship Managers on customer needs and market opportunities.
• Adhere to organizational selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
Secondary Responsibilities
• Maintain a high level of market awareness and understanding of customer needs.
• Collaborate with other departments within the branch to deliver comprehensive product and service offerings.
• Promote customer-centricity through seamless coordination and service delivery.
What We Are Looking For
Education
• Graduate in any discipline from a recognized institution.
Experience
• 0 to 4 years of experience in sales, preferably within theBanking, Financial Services, and Insurance (BFSI)sector.
Skills and Attributes
• Strong interpersonal and communication skills.
• Customer-focused mindset with a proactive approach to problem-solving.
• Ability to work collaboratively across teams.
• High level of integrity and commitment to compliance.
• Awareness of local market dynamics and customer behaviour.
• Fluent in English with strong business communication skills
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IDFC FIRST Bank
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About the Role
The Associate Manager – Acquisition (Current Account) is a front-line sales role within the Retail Banking division, responsible for acquiring new savings account customers for a designated branch. The role involves direct customer interaction, understanding banking needs, and offering suitable products and services. It also includes supporting the Sales Manager in mapping the catchment area, gathering customer feedback, and identifying potential business opportunities. The role is pivotal in driving customer acquisition, deepening relationships, and maximizing customer lifetime value to contribute to the bank’s overall growth.
Key Responsibilities
Primary Responsibilities
• AcquireNew-To-Bank (NTB)savings account customers from the designated catchment area.
• Ensure high-quality sourcing in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital banking channels.
• Meet and exceed monthly acquisition targets by analysing customer transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales and Relationship Managers on customer needs and market opportunities.
• Adhere to organizational selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
Secondary Responsibilities
• Maintain a high level of market awareness and understanding of customer needs.
• Collaborate with other departments within the branch to deliver comprehensive product and service offerings.
• Promote customer-centricity through seamless coordination and service delivery.
What We Are Looking For
Education
• Graduate in any discipline from a recognized institution.
Experience
• 0 to 4 years of experience in sales, preferably within theBanking, Financial Services, and Insurance (BFSI)sector.
Skills and Attributes
• Strong interpersonal and communication skills.
• Customer-focused mindset with a proactive approach to problem-solving.
• Ability to work collaboratively across teams.
• High level of integrity and commitment to compliance.
• Awareness of local market dynamics and customer behaviour.
• Fluent in English with strong business communication skills
Report this listing
IDFC FIRST Bank
AmbitionBox
3.9/5
13.9K reviews
Glassdoor
4.1/5
3.1K reviews
Indeed
4.3/5
607 reviews
idfcbank.com
More jobs at IDFC FIRST Bank
See web results for IDFC FIRST Bank
💡 Quick Summary
Seeking a career-building opportunity? The Associate Manager-Acquisition (Current Account) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.