Job Description
About the Company:
● Founded in 201+, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.
● We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far and are aggressively working towards the fleet electrification and establishment of charging technology and infrastructure.
● Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and Silicon Valley. Also, closing a large round with one of the largest global, corporate VC.
We’re looking for a dynamic Associate Program Manager – OTA Relationships to take end-to-end ownership of OTA partnerships. The ideal candidate will be responsible for managing external partner relationships, driving growth through account management, maintaining listing hygiene, handling escalations, and leading a small execution-focused team. This role is cross-functional and will require collaboration across Business, Product, and Operations.
Key Responsibilities:
1. Relationship Management
● Drive structured engagement with OTA partners through business reviews and strategy syncs
● Manage data flow and reporting pipelines for OTA integrations
● Resolve partner queries, address operational issues, and maintain alignment on KPIs
2. Account Management & Growth
● Increase OTA wallet share through joint business planning
● Analyze performance metrics (e.g., fill rates, revenue share, engagement rates) and implement growth levers
3. Offer & Campaign Management
● Collaborate with OTAs on promotional offers to enhance conversion and visibility
● Monitor ROI and optimize campaigns using a data-driven approach
4. Hygiene & Listing Management
● Ensure listing hygiene across platforms – accurate tags, updated photos, clean descriptions, and pricing consistency
● Regularly audit listing status and ensure BP/DP accuracy
5. Escalation Management
● Act as the single point of contact for partner and internal escalations
● Proactively resolve issues and establish feedback loops for continuous improvement
6. Team Management
● Lead and mentor a small team to execute day-to-day partner operations
● Set team OKRs, review outputs, and provide strategic direction
● Foster a culture of ownership, responsiveness, and customer-first thinking
Key Skills & Competencies:
● Excellent communication and relationship management skills
● Ability to lead teams and manage stakeholders across verticals
● Proficient in analytical tools like Excel, PowerPoint
● Experience with OTA platforms and digital distribution strategies
● Strong problem-solving skills and attention to detail
● High ownership mindset and execution-driven
Preferred Qualifications:
● Bachelor’s degree from a reputed institution
● 1–3 years of experience in OTA partnerships, account management or growth roles
● Prior experience leading or mentoring a small team is preferred
● Founded in 201+, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.
● We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far and are aggressively working towards the fleet electrification and establishment of charging technology and infrastructure.
● Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and Silicon Valley. Also, closing a large round with one of the largest global, corporate VC.
We’re looking for a dynamic Associate Program Manager – OTA Relationships to take end-to-end ownership of OTA partnerships. The ideal candidate will be responsible for managing external partner relationships, driving growth through account management, maintaining listing hygiene, handling escalations, and leading a small execution-focused team. This role is cross-functional and will require collaboration across Business, Product, and Operations.
Key Responsibilities:
1. Relationship Management
● Drive structured engagement with OTA partners through business reviews and strategy syncs
● Manage data flow and reporting pipelines for OTA integrations
● Resolve partner queries, address operational issues, and maintain alignment on KPIs
2. Account Management & Growth
● Increase OTA wallet share through joint business planning
● Analyze performance metrics (e.g., fill rates, revenue share, engagement rates) and implement growth levers
3. Offer & Campaign Management
● Collaborate with OTAs on promotional offers to enhance conversion and visibility
● Monitor ROI and optimize campaigns using a data-driven approach
4. Hygiene & Listing Management
● Ensure listing hygiene across platforms – accurate tags, updated photos, clean descriptions, and pricing consistency
● Regularly audit listing status and ensure BP/DP accuracy
5. Escalation Management
● Act as the single point of contact for partner and internal escalations
● Proactively resolve issues and establish feedback loops for continuous improvement
6. Team Management
● Lead and mentor a small team to execute day-to-day partner operations
● Set team OKRs, review outputs, and provide strategic direction
● Foster a culture of ownership, responsiveness, and customer-first thinking
Key Skills & Competencies:
● Excellent communication and relationship management skills
● Ability to lead teams and manage stakeholders across verticals
● Proficient in analytical tools like Excel, PowerPoint
● Experience with OTA platforms and digital distribution strategies
● Strong problem-solving skills and attention to detail
● High ownership mindset and execution-driven
Preferred Qualifications:
● Bachelor’s degree from a reputed institution
● 1–3 years of experience in OTA partnerships, account management or growth roles
● Prior experience leading or mentoring a small team is preferred
💡 Quick Summary
Seeking a career-building opportunity? The Associate Program Manager – OTA Relationships position is now open for candidates interested in the Accountant Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
