Job Description
Apply on Jobrapido.com
[ATK773] Customer Care Associate(Delhi)
2
2COMs
New Delhi, Delhi
Apply on Jobrapido.com
16 hours ago
Full–time
Job Description:
•Personal Grooming
•Display of fresh stock as per plan(planogram).
•Recovery, replenishment and display ofmerchandise from trial rooms, RBI, cash points, and customer service desk.
•Checking whether all merchandise has pricetags and security tags.
•Upkeep of the section – cleanliness, removingcartons and packets.
•Knowledge of the day’s targets and previousday’s store and section achievement.
•Knowledge of in - store schemes, promotionsand events.
Visual Merchandising
•Color blocking, size blocking
•Ticketing, Signages and size stickering inconsultation with the Unit VM Head.
•Changing focal points and displays with UVMon a regular basis.
Selling
•Greeting and Attending customers.
•Maintain database of important and regularcustomers.
•Suggestive selling, Cross Selling and Add –on sales
•Knowledge of slow movers, fast movers
•Taking Customer requirement.
Product Knowledge
•Knowledge of the Fabrics, Brands, Styles,Sizes in one’ssection.
•Knowledge of the size and style availabilityof merchandise.
•Knowledge of the new product launches in thestore.
•Knowledge of current market trends andcompetitors in same categories. Knowledge of alternative outlets that sell thesame categories.
Stocks
•Taking proper care of merchandise.
•All merchandise should have security tags andprice tags.
•No merchandise on display for the customershould be defective or damaged.
•Global Counts
•Perpetual inventory Count System.
Security / Vigilance
•Ensuring that all merchandise is tagged (softtag/hard tag).
•Vigilant against pilferage, shop lifting etc.
Feedback to Supervisor
•Slow movers and fast movers of the section.
•Feedback of customers regarding merchandise(quality, style, brand) store, facilities, conveniences etc
[ATK773] Customer Care Associate(Delhi)
2
2COMs
New Delhi, Delhi
Apply on Jobrapido.com
16 hours ago
Full–time
Job Description:
•Personal Grooming
•Display of fresh stock as per plan(planogram).
•Recovery, replenishment and display ofmerchandise from trial rooms, RBI, cash points, and customer service desk.
•Checking whether all merchandise has pricetags and security tags.
•Upkeep of the section – cleanliness, removingcartons and packets.
•Knowledge of the day’s targets and previousday’s store and section achievement.
•Knowledge of in - store schemes, promotionsand events.
Visual Merchandising
•Color blocking, size blocking
•Ticketing, Signages and size stickering inconsultation with the Unit VM Head.
•Changing focal points and displays with UVMon a regular basis.
Selling
•Greeting and Attending customers.
•Maintain database of important and regularcustomers.
•Suggestive selling, Cross Selling and Add –on sales
•Knowledge of slow movers, fast movers
•Taking Customer requirement.
Product Knowledge
•Knowledge of the Fabrics, Brands, Styles,Sizes in one’ssection.
•Knowledge of the size and style availabilityof merchandise.
•Knowledge of the new product launches in thestore.
•Knowledge of current market trends andcompetitors in same categories. Knowledge of alternative outlets that sell thesame categories.
Stocks
•Taking proper care of merchandise.
•All merchandise should have security tags andprice tags.
•No merchandise on display for the customershould be defective or damaged.
•Global Counts
•Perpetual inventory Count System.
Security / Vigilance
•Ensuring that all merchandise is tagged (softtag/hard tag).
•Vigilant against pilferage, shop lifting etc.
Feedback to Supervisor
•Slow movers and fast movers of the section.
•Feedback of customers regarding merchandise(quality, style, brand) store, facilities, conveniences etc
💡 Quick Summary
Seeking a career-building opportunity? The ATK773| Customer Care Associate position is now open for candidates interested in the Customer Care sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
