Bank Medical Secretary

This role may close early due to high number of applicants.

Main Responsibilities
As a Bank Medical Secretary your responsibilities will include:

Accurately transcribe all correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of the Blithe Lilie Patient Management System, HIV database, microsoft office and use of various IT packages and departmental databases as required.
Undertake routine clerical duties such as distributing and despatching mail, photocopying, faxing, responding to emails, and retrieval of case notes for various departments as requested.
Answer the telephone and wherever possible deal with enquiries or take messages and pass to the appropriate person to respond.
The tracking of all medical documents whether hard copy or electronic in your possession via the Patient Management System.
Agenda formation and minute taking.
The accurate filing of letters and investigations within the appropriate section of the patient EPR.
Liaison with other departmental staff regarding case notes in your possession.
Provide administrative support to the medical teams and service support to the Management team.
Management of the onward referral process and act as a support for the administration teams for inward referral tracking when required.
Support with the tracking and collation of alerts.
To support the HIV service with administration of patient and non-patient acticities
For a full list of responsibilities please see attached job description

The Ideal Candidate
We are looking for someone who has:

Experience of working in a customer / patient focused environment
Experience of working in a pressurised environment
Communication Skills
Able to handle sensitive information
Being able to ‘multi-task’
An understanding of basic medical terminology
Be able to prioritise effectively to meet deadlines
Knowledge of good office & administrative practice
Computer literate: able to use Microsoft Word, Email, Excel and other Office applications to maximise the efficiency of the office.
Secretarial or typing qualification; or equivalent experience