Bank Ophthalmic Assistant

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing
outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through
better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the
country. We have significant growth plans over the next few years as we look to establish a national
footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues
to tell us what it’s like to work here, we have been certified as a Great Place to Work for the second
year running. The feedback has directly contributed to Newmedica being listed among the UK’s top
50 Best Workplaces™ for 2025.


Role overview
Our Ophtalmic Assistants are the face of Newmedica – they’re often amongst the first people that our
patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is
vital.
It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of
diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further
treatment is required. You’ll be using a variety of different equipment and systems so we’re looking
for someone who is comfortable using systems and is fairly tech savvy.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be
able to explain the purpose of the different tests to ensure the patient understands their
treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career
path. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams


What skills and experience do I need?
We’ll provide training so experience isn’t always needed, but the following things will be
advantageous:
Previous experience of working with patients or in a customer facing role
Knowledge of eye physiology and treatment or a keen interest to build knowledge in this
area
A competent user of all Office 365 programmes & comfortable working on new systems such
as patient record systems or diagnostic programmes.
An excellent grasp of the English language both verbally and in written format
Experience of dealing with a variety of data for example patient records, GP and patient
correspondence and diagnostic test results
A good team player – happy to jump in and support others when required

What we’re offering
A salary of £120 per day
25 days annual leave plus bank holidays
A bright, spacious and modern working environment, built to the highest standards