Job Description
Full job description
Supportive and inclusive team environment where you matter
Enjoy market-leading benefits for you and your whānau, including medical and life insurances
Kiwibank has great learning and development opportunities
Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.
Join Kiwibank and make an impact where it matters. We’re looking for someone who thrives on delivering smart, accurate banking services and who enjoys being part of an innovative, supportive team. You’ll process everyday transactions, provide excellent customer service, and ensure our operations run smoothly—always with a sharp eye for detail and a commitment to security and compliance. It can lead to roles like in home lending, leadership, IT - the world is your oyster! Our focus on development and internal mobility means we are committed to your growth and advancement.
With the support of our awesome learning and development team, you will have the opportunity to progress up the career pathway. You will eventually be giving financial advice to customers, which means you will undertake training for the NZ certificate in Financial Services Level 5 equivalency.
It's a rewarding job.
Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
Provide friendly face to face service to help customers with their banking needs
Have a natural attention to detail with proven numerical, administration and technical skills
Support customers with transactions, account queries and digital banking guidance
Maintain accurate records and ensure compliance with bank policies and procedures
You do not need to tick every box here to be considered! Above all we are looking for someone who embodies our Kiwibank Purpose and values, and someone who thrive in a fun and supportive work environment.
The hours are Monday (08.30 - 16.30), Friday (09.00 - 16.30) and Saturday (09.00 - 16.30) total 21.5 hours per week.
Tono mai |Apply Now – Join our LynnMall Kiwibank team and grow your career in an environment where you can belong. A preferred internal candidate has been identified but all applications will be given full consideration. Please take a few moments to complete our application form by clicking on the APPLY NOW button below. We look forward to hearing more about you.
Applications close Friday 25 July 2026. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.
For more detailed information on the role, please see the attached Position Description: Banking Assistant PD.pdf
Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
Supportive and inclusive team environment where you matter
Enjoy market-leading benefits for you and your whānau, including medical and life insurances
Kiwibank has great learning and development opportunities
Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.
Join Kiwibank and make an impact where it matters. We’re looking for someone who thrives on delivering smart, accurate banking services and who enjoys being part of an innovative, supportive team. You’ll process everyday transactions, provide excellent customer service, and ensure our operations run smoothly—always with a sharp eye for detail and a commitment to security and compliance. It can lead to roles like in home lending, leadership, IT - the world is your oyster! Our focus on development and internal mobility means we are committed to your growth and advancement.
With the support of our awesome learning and development team, you will have the opportunity to progress up the career pathway. You will eventually be giving financial advice to customers, which means you will undertake training for the NZ certificate in Financial Services Level 5 equivalency.
It's a rewarding job.
Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.
At Kiwibank, we will help you build on your strengths and learn new skills, but in the meantime, we would love to hear from you if you have some of the following:
Provide friendly face to face service to help customers with their banking needs
Have a natural attention to detail with proven numerical, administration and technical skills
Support customers with transactions, account queries and digital banking guidance
Maintain accurate records and ensure compliance with bank policies and procedures
You do not need to tick every box here to be considered! Above all we are looking for someone who embodies our Kiwibank Purpose and values, and someone who thrive in a fun and supportive work environment.
The hours are Monday (08.30 - 16.30), Friday (09.00 - 16.30) and Saturday (09.00 - 16.30) total 21.5 hours per week.
Tono mai |Apply Now – Join our LynnMall Kiwibank team and grow your career in an environment where you can belong. A preferred internal candidate has been identified but all applications will be given full consideration. Please take a few moments to complete our application form by clicking on the APPLY NOW button below. We look forward to hearing more about you.
Applications close Friday 25 July 2026. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.
For more detailed information on the role, please see the attached Position Description: Banking Assistant PD.pdf
Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.
Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.
Ko tātou tēnei - Hei hāpai i a koe, me tō whānau |This is us. Where you and your whānau matter.
For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.
💡 Quick Summary
Seeking a career-building opportunity? The Banking Assistant, LynnMall position is now open for candidates interested in the Bank Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.