Bilingual Customer Service Representative

💰 $3,200 - $5,120 (Est.) 📍 Phoenix 🏠 Remote / WFH

Job Description

Job Description

Presto Loan Centers is the leader of the auto title and personal loan industry in Arizona. This fast-growing consumer finance company is looking for highly motivated and driven individuals. Great work environment and benefits as well as amazing growth opportunities. As an Account Manager/Loan Officer you will provide great customer service all while processing the auto title or personal loan request. You will be responsible for directly providing loan products to customers in an efficient and accurate manner.

24 locations across the valley that are hiring! Locations currently hiring:

7th st and Dunlap

67th Ave and Indian School Rd.

16th street and Oak (3 blocks south of Thomas)

Responsibilities:
• Handle both incoming and outbound calls
• Cash handling, debit card payment processing
• Handle every aspect of a loan from start to finish. (In-person or Online requests)
• Collect loan prerequisites from applicants (proof of income, proof of residence, vehicle title, bank statements, etc.)
• Interview customer in-person or over the phone
• Conduct a vehicle condition report
• Collect and analysis income source
• Identify and assess customers’ needs to achieve satisfaction
• Inform customer regarding loan decision
• Data entry, finalize all loan document and loan disclosure to customer
• Participating in marketing activities as needed
• Perform light collection related transactions
• Informing manager of escalated customer issues
• Balancing cash drawer (if assigned) every shift
• Follow company policies, guidelines

Skills/ Requirements:
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Experience with multi-lines phones a plus Cash-handling experience a plus.
• Exceptional Customer Service skills and be computer literate
• Be reliable and punctual
• Work independently, while still being a team player
• Ability to handle confidential information
• Spanish Bilingual strongly preferred

Current store hours:

Monday thru Friday 9:00 a.m. – 6:00 p.m.

Saturday 10:00 a.m. - 4:00 p.m.

Sunday - Closed

Great Benefits: Medical, Dental, Vision, 401K, Paid Time Off, Holiday Pay

Job Type: Full-time'
'
Work Remotely
• No

Job Type: Full-time

Pay: $15.50 - $17.00 per hour

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Bilingual Customer Service Representative position is now open for candidates interested in the Remote Jobs sector. This role in Phoenix offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.

Sponsored

Job Details

Company Name: Presto Loan Centers

Frequently Asked Questions

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The expected salary for Bilingual Customer Service Representative in Phoenix is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Bilingual Customer Service Representative is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Bilingual Customer Service Representative. Previous experience in Remote Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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