Job Description
Full job description
Bilingual Guest Relations & Marketing Coordinator (Japanese/English)
Azuma Japanese Restaurant – Sydney CBD
Hours: Monday - Friday from 9:30 am | 31–38 hours per week
About Us
Azuma Restaurant is a family-run, award-winning Japanese restaurant celebrating its 30th anniversary. After 21 successful years at Chifley Tower, we have relocated to a new space in Sydney CBD and are entering an exciting new chapter.
We are looking for Bilingual Guest Relations & Marketing Coordinator (Japanese/English) to join our team and support both our business operations and guest relations.
This role offers a dynamic mix of hospitality, marketing support, and executive assistance, working closely with the directors and restaurant management.
Key Responsibilities
Manage reservations, VIP bookings, and customer enquiries
Build strong relationships with hotel concierges to drive guest referrals and revenue
Support marketing activities including publications, eDM campaigns, social media, website updates, and Google Business
Assist directors with scheduling, correspondence, and administrative tasks
Handle gift vouchers, supplies, and general office administration
Maintain the customer database and assist with business operations
Requirements
Business-level Japanese required and strong English communication skills
Interest in Japanese culture and hospitality
Strong organisational, multitasking, and computer skills
Proficiency in Microsoft Office (ResDiary, Stripe, and Illustrator preferred)
Self-motivated, flexible, and able to work independently and as part of a team
Minimum 2 years’ experience in hospitality or a related field
Education in Business, Marketing, or Hospitality preferred
Benefits & Opportunities
Gain diverse experience in reservations, guest relations, marketing support, and executive assistance
Opportunity to develop practical marketing and hospitality business skills
Hands-on experience across hospitality operations, marketing support, and executive administration
Work in a family-run, award-winning Japanese restaurant with a 30-year history
Be part of Azuma’s exciting new chapter in our Sydney CBD location
Staff meals provided
Employee dining discounts
Professional development opportunities
Work Conditions
Working Hours: Monday–Friday starting at 10:00 am (31–38 hours per week)
Salary Range: up to $35 per hour
Employment Type: Full-time or Part-time
Visa Eligibility: Must have full working rights in Australia
Start Date: Immediate start preferred
Applications: Please submit your CV and cover letter
Join us and be part of Azuma’s next chapter as we continue delivering authentic Japanese dining experiences with premium service.
Please apply with sending your CV and cover letter to azuma@azuma.com.au
Only successful applicants will be contacted after the first screening process.
Job Types: Full-time, Part-time
Pay: $31.19 – $35.15 per hour
Benefits:
Free food
Professional development assistance
Work Location: In person
Bilingual Guest Relations & Marketing Coordinator (Japanese/English)
Azuma Japanese Restaurant – Sydney CBD
Hours: Monday - Friday from 9:30 am | 31–38 hours per week
About Us
Azuma Restaurant is a family-run, award-winning Japanese restaurant celebrating its 30th anniversary. After 21 successful years at Chifley Tower, we have relocated to a new space in Sydney CBD and are entering an exciting new chapter.
We are looking for Bilingual Guest Relations & Marketing Coordinator (Japanese/English) to join our team and support both our business operations and guest relations.
This role offers a dynamic mix of hospitality, marketing support, and executive assistance, working closely with the directors and restaurant management.
Key Responsibilities
Manage reservations, VIP bookings, and customer enquiries
Build strong relationships with hotel concierges to drive guest referrals and revenue
Support marketing activities including publications, eDM campaigns, social media, website updates, and Google Business
Assist directors with scheduling, correspondence, and administrative tasks
Handle gift vouchers, supplies, and general office administration
Maintain the customer database and assist with business operations
Requirements
Business-level Japanese required and strong English communication skills
Interest in Japanese culture and hospitality
Strong organisational, multitasking, and computer skills
Proficiency in Microsoft Office (ResDiary, Stripe, and Illustrator preferred)
Self-motivated, flexible, and able to work independently and as part of a team
Minimum 2 years’ experience in hospitality or a related field
Education in Business, Marketing, or Hospitality preferred
Benefits & Opportunities
Gain diverse experience in reservations, guest relations, marketing support, and executive assistance
Opportunity to develop practical marketing and hospitality business skills
Hands-on experience across hospitality operations, marketing support, and executive administration
Work in a family-run, award-winning Japanese restaurant with a 30-year history
Be part of Azuma’s exciting new chapter in our Sydney CBD location
Staff meals provided
Employee dining discounts
Professional development opportunities
Work Conditions
Working Hours: Monday–Friday starting at 10:00 am (31–38 hours per week)
Salary Range: up to $35 per hour
Employment Type: Full-time or Part-time
Visa Eligibility: Must have full working rights in Australia
Start Date: Immediate start preferred
Applications: Please submit your CV and cover letter
Join us and be part of Azuma’s next chapter as we continue delivering authentic Japanese dining experiences with premium service.
Please apply with sending your CV and cover letter to azuma@azuma.com.au
Only successful applicants will be contacted after the first screening process.
Job Types: Full-time, Part-time
Pay: $31.19 – $35.15 per hour
Benefits:
Free food
Professional development assistance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual Guest Relations & Marketing Coordinator (Japanese/English) position is now open for candidates interested in the Media & Communication sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Media & Communication is a plus.