Job Description
Job Title: Bilingual Mental Health Expert
Date: March, 07, 2026
Location: Ottawa, ON
Remote: Yes
Business Unit: Health
Department: Pharma Patient Solutions
Calian PSP is looking for a part-time, Bilingual Mental Health Expert (MHE)! This is a great, remote opportunity to work as part of a dynamic team! We offer flexible hours and competitive wages.
The MHE team will be responsible for reviewing documents and submissions made by claimants and by Correctional Service of Canada to inquire into and report to the Ontario Superior Court of Justice or to the Superior Court of Québec their findings and conclusions.
Responsibilities:
Participating in any required orientation or training, including with respect to the Protocol, IT, and security requirements.
Reviewing and evaluating.
Claimants’ submissions.
Department of Justice submissions
Claimant’s Correctional Service of Canada file documentation filed in the database.
Determining whether the claimant is considered to have had a Serious Mental Illness diagnosis which was reported to Correctional Service Canada and impacted the claimant as described according to the class definition.
Completing reports with findings and conclusions respecting the claimant’s eligibility and any other harm identified in the Damages Grid included in the Protocol.
Cooperating with the Administrator as required to facilitate the exchange of information and the delivery of reports to the Court and the Administrator within predetermined deadlines days of receipt of a claim file, and other administrative matters, such as invoicing.
Complying with all direction, guidance and requirements issued by the Lead Mental Health Expert consistent with duties and obligations for the oversight and monitoring of the assessment process.
Provide own office space, supplies, and resources as required to carry out roles and responsibilities included in the Protocol. (such as a secure internet connection)
Qualifications:
Must have current practicing registration (good standing) with the appropriate College/Association based on professional discipline and location:
A person licensed as a registered nurse in any Canadian jurisdiction, with significant and recent experience in mental health.
Ability to interpret and analyze complex clinical information, provide an assessment from written data, and render authoritative decisions using professional knowledge and experience.
Must have specialized knowledge of psychopathology and mental and behavioral disorders, including aetiology and diagnostic processes (knowledge of DSM criteria and Serious Mental Illness), assessment of treatment needs and treatment modalities and medical prognosis.
Must have 2+ years of experience in the field of forensic health, correctional health, and/or the provision of psychiatric care.
Adjudication experience with medically based disability programs is an asset.
The work must be carried out from the Lead Manager/Expert’s place of business within Canada.
Proficiency using computerized information systems, internet, Microsoft Office applications, and electronic spreadsheets is required.
Bilingualism (French and English) is required.
Competencies:
Ability to work independently.
Excellent organizational skills.
Excellent documentation skills and attention to detail.
Excellent time management skills.
Self-motivated and proactive.
Strong interpersonal and customer service skills to promote effective working relationships.
Strong decision-making skills.
Ability to maintain composure and function effectively under pressure.
Date: March, 07, 2026
Location: Ottawa, ON
Remote: Yes
Business Unit: Health
Department: Pharma Patient Solutions
Calian PSP is looking for a part-time, Bilingual Mental Health Expert (MHE)! This is a great, remote opportunity to work as part of a dynamic team! We offer flexible hours and competitive wages.
The MHE team will be responsible for reviewing documents and submissions made by claimants and by Correctional Service of Canada to inquire into and report to the Ontario Superior Court of Justice or to the Superior Court of Québec their findings and conclusions.
Responsibilities:
Participating in any required orientation or training, including with respect to the Protocol, IT, and security requirements.
Reviewing and evaluating.
Claimants’ submissions.
Department of Justice submissions
Claimant’s Correctional Service of Canada file documentation filed in the database.
Determining whether the claimant is considered to have had a Serious Mental Illness diagnosis which was reported to Correctional Service Canada and impacted the claimant as described according to the class definition.
Completing reports with findings and conclusions respecting the claimant’s eligibility and any other harm identified in the Damages Grid included in the Protocol.
Cooperating with the Administrator as required to facilitate the exchange of information and the delivery of reports to the Court and the Administrator within predetermined deadlines days of receipt of a claim file, and other administrative matters, such as invoicing.
Complying with all direction, guidance and requirements issued by the Lead Mental Health Expert consistent with duties and obligations for the oversight and monitoring of the assessment process.
Provide own office space, supplies, and resources as required to carry out roles and responsibilities included in the Protocol. (such as a secure internet connection)
Qualifications:
Must have current practicing registration (good standing) with the appropriate College/Association based on professional discipline and location:
A person licensed as a registered nurse in any Canadian jurisdiction, with significant and recent experience in mental health.
Ability to interpret and analyze complex clinical information, provide an assessment from written data, and render authoritative decisions using professional knowledge and experience.
Must have specialized knowledge of psychopathology and mental and behavioral disorders, including aetiology and diagnostic processes (knowledge of DSM criteria and Serious Mental Illness), assessment of treatment needs and treatment modalities and medical prognosis.
Must have 2+ years of experience in the field of forensic health, correctional health, and/or the provision of psychiatric care.
Adjudication experience with medically based disability programs is an asset.
The work must be carried out from the Lead Manager/Expert’s place of business within Canada.
Proficiency using computerized information systems, internet, Microsoft Office applications, and electronic spreadsheets is required.
Bilingualism (French and English) is required.
Competencies:
Ability to work independently.
Excellent organizational skills.
Excellent documentation skills and attention to detail.
Excellent time management skills.
Self-motivated and proactive.
Strong interpersonal and customer service skills to promote effective working relationships.
Strong decision-making skills.
Ability to maintain composure and function effectively under pressure.
💡 Quick Summary
Seeking a career-building opportunity? The Bilingual Mental Health Expert position is now open for candidates interested in the Health Jobs sector. This role in Ottawa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
