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Role overview:
We are looking for an experienced and motivated Billing and Accounts Receivable Supervisor to join our Finance team in Sydney.
We are looking for:
About Us
Finity is the market-leading actuarial consulting and strategic analytics firm in Australia and New Zealand. We are proud to be the only actuarial consulting firm to have been recognised by ANZIIF as the Insurance Industry’s Professional Services Firm of the Year, with six awards in the past decade, most recently in 2023, 2024 and 2025.
We combine deep industry expertise with a unique breadth of technological capability to deliver innovative and practical advice and solutions to a broad base of over 450 clients. Alongside our primary offering of strategic advisory services, software products and solutions are now also a core part of what we do.
The Role
We are looking for a Billing and Accounts Receivable Supervisor to join our Finance team in Sydney. This role will be based in the Sydney office, where we offer hybrid working of 3 days in the office and 2 days working from home.
Key Responsibilities
REVENUE, WIP AND BILLING LEADERSHIP
Own and oversee the monthly billing cycle across all practice groups.
Review and finalise complex bills prior to issue, ensuring compliance with client agreements and billing guidelines.
Maintain billing rates, fee agreements and work types within the system.
Develop and manage client billing templates, settlement structures and portal submissions.
Manage subscription revenue, royalties, volume discounts and billing-in-advance processes.
Ensure billing workflows include appropriate approvals and documentation.
Produce weekly and monthly WIP ageing reports for Business Units and Head of Finance.
Conduct regular WIP review meetings with Practice Managers and Partners.
Identify billing opportunities and initiate WIP write-off/write-down protocols in line with policy.
Monitor unbilled revenue exposure and revenue leakage risks.
Drive reduction in billing cycle time and improve revenue realisation metrics.
Manage Ariba uploads and ISA/MAS reporting requirements where applicable.
CREDIT CONTROL AND DEBTOR MANAGEMENT
Lead the credit control function and actively manage aged debt.
Build and maintain client relationships to facilitate timely collections.
Negotiate payment plans and settlement arrangements where required.
Produce weekly and monthly debtor ageing reports and collection forecasts.
Investigate unallocated cash, suspense accounts, duplicate payments and overpayments.
Coordinate refunds and ensure correct GST treatment on receipts.
Review and enhance credit control and WIP write-off policies.
SYSTEMS & REVENUE OPERATIONS
Act as operational owner of Salesforce/Certinia (PSA & FFA) revenue workflows.
Manage project approvals, account setups and revenue configuration controls.
Process timecard journal postings and corrections.
Support system enhancements and automation initiatives to improve billing efficiency.
Maintain controls around revenue recognition, project setup and time capture.
Support onboarding of new employees within finance systems (time capture and project allocation).
FINANCIAL CONTROL AND COMPLIANCE
Ensure AR sub-ledgers reconcile to the general ledger.
Review and address bank reconciliations queries related to revenue and collections.
Ensure compliance with GST and taxation requirements.
Maintain documented revenue processes and internal control frameworks.
Contribute to continuous improvement of financial controls.
LEADERSHIP & STAKEHOLDER ENGAGEMENT
Lead and develop Accounts Officer.
Act as escalation point for complex billing and collection matters.
Conduct finance inductions for new employees.
Provide training on billing, WIP management, time capture and credit control best practice.
Partner with Practice Managers, Principals and Finance leadership to optimise working capital outcomes.
Provide high-quality service to internal stakeholders and clients.
Support broader finance and operational initiatives.
Other ad hoc duties
Key Experience
Proven experience in billing, accounts receivable, or revenue operations within a professional services environment.
Demonstrated experience managing complex billing cycles, including WIP management and client-specific billing arrangements.
Strong experience with credit control, debtor management, and driving collections outcomes.
Experience using finance and PSA systems (e.g. Salesforce, or similar project-based accounting systems).
Strong understanding of revenue recognition, project-based billing, and financial controls.
Advanced Excel skills and experience producing financial reports and analysing billing or debtor data.
Experience managing or supervising finance team members and supporting their development.
Ability to build effective relationships with senior stakeholders, including Practice Managers, and clients.
Strong attention to detail with the ability to manage multiple deadlines in a fast-paced professional services environment.
Experience identifying and implementing process improvements, automation, or system enhancements within finance operations.
Why join us?
At Finity, you’ll build your career in a supportive and collaborative environment where learning and development are a priority. We offer:
Exposure to a diverse range of clients and projects – you will have many opportunities to develop both your technical expertise and consulting skills in a collaborative environment
The opportunity to work directly with industry leaders across a range of practice areas and disciplines
Generous actuarial study support and mentoring from experienced actuaries.
Our commitment to Diversity, Equity & Inclusion
Finity is an equal opportunity employer. At Finity, we believe that Diversity and Inclusion are fundamental to who we are, our core values and how we operate. We believe in, and value, a diverse workforce where differences are respected and diversity of thought, experiences, skills, backgrounds and beliefs are brought together in a respectful and inclusive environment.
Learn More
If this sounds like the right role for you, we'd love to hear from you!
💡 Quick Summary
Seeking a career-building opportunity? The Billing and Accounts Receivable Supervisor position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
