Job Description
Job Description:
Take ownership of billing issues and see problems through to resolution.
Take the lead in managing customer escalations and be comfortable coordinating with multiple teams.
Research, diagnose, troubleshoot billing-related tickets with customers and vendors.
Analytical thinking and problem-solving skills.
Effectively communicate with customers billing or account management teams.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Tracking of all billing-related tickets in our ticketing system from open to resolution.
Technical Skills:
Strong knowledge of MS Excel.
Experience in handling billing platforms.
Experience in accounting and taxation will be an added advantage.
Strong communication skills (both written & verbal).
Teaming, liasioning, relationship Management, negotiation & business knowledge.
Department: Finance
Job Type: Full Time
Job Location: Pune
Experience: 2-3 Yrs
💡 Quick Summary
Seeking a career-building opportunity? The Billing Revenue Executive| post Callifony | Maharashtra position is now open for candidates interested in the Accountant Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
