Job Description
1. Job Title: Bookings & Client Services Coordinator (real estate)
2. Company: BeSafe Property Inspections Pty Ltd
3. Location: Ryde, NSW (Hybrid)
4. Employment Type: Full-time
5. Salary Range : Competitive salary (65K-80K) + super + monthly bonus
About the Company
BeSafe Property Inspections is a fast-growing building and pest inspection company working across Sydney. We support buyers, vendors, agents, and solicitors with high-quality reports that help them make confident property decisions.
Our team is practical, down to earth, and focused on doing things properly. We move quickly, support each other, and take pride in delivering a reliable, professional service in a fast-paced industry.
The Role
This role sits at the centre of the business and plays a key part in keeping operations running smoothly. As the Bookings & Client Services Coordinator, you’ll manage bookings, coordinate schedules, and handle day-to-day communication with clients and referral partners.
You’ll be working closely with the operations team and inspectors, making sure jobs are organised, clients are looked after, and enquiries are converted into confirmed bookings. It’s a high-volume role suited to someone who enjoys structure, responsibility, and staying on top of moving parts.
Key Responsibilities
Act as the first point of contact for agents, solicitors, and homeowners
Handle a high volume of inbound and outbound calls
Manage daily schedules for inspectors and prioritise urgent jobs
Book inspections across multiple systems with accuracy
Keep clients informed throughout the process
Follow up enquiries and convert them into confirmed bookings
Build and maintain relationships with referral partners
Prepare quotes, invoices, and issue reports
Monitor workflow and identify areas for improvement
Support general admin tasks and light social media activity
Required Skills & Experience
Based in Sydney with full working rights
Previous experience in real estate or a related industry
Strong phone manner and confidence handling calls
Ability to manage a busy workload and stay organised
High attention to detail and accuracy
Comfortable working across multiple systems
Experience in sales or lead conversion
Strong communication and relationship-building skills
Ability to work in a fast-paced environment
Nice-to-Have Skills (Optional)
Experience with ServiceM8 or similar systems
Background in property, inspections, or conveyancing
Familiarity with scheduling or dispatch roles
Basic social media or content posting experience
What We Offer
Competitive salary plus super and monthly bonus structure
Stable full-time role with long-term growth opportunities
Hybrid working arrangement
Supportive and approachable team environment
Clear processes and systems to help you succeed
Ongoing training and development
Exposure to a high-performing, fast-moving business
Who You Are
You’re organised, confident, and comfortable speaking with people all day. You handle pressure well, stay on top of your workload, and take ownership of what’s in front of you. You enjoy building relationships, solving problems, and making sure things run smoothly. Most importantly, you care about delivering a good experience for clients and partners.
Equal Opportunity Statement
BeSafe Property Inspections is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences, and we’re committed to creating an inclusive and respectful workplace.
How to Apply
Applications must be submitted through this platform. Please do not call the office regarding this role, as phone applications will not be considered.
Pay: $65,000.00 – $80,000.00 per year
Application Question(s):
What’s your expected annual salary?
Do you have experience handling a high volume of incoming calls in a fast paced environment?
Have you worked in a fast-paced, high-volume phone environment?
Are you based in Sydney and able to work in a hybrid role ?
How do you stay organised when managing multiple bookings, calls, and urgent requests at once? (keep your answer brief)
Do you have experience working in real estate or a related property role?
Work Authorisation:
Australia (Required)
Work Location: Hybrid remote in Ryde NSW
2. Company: BeSafe Property Inspections Pty Ltd
3. Location: Ryde, NSW (Hybrid)
4. Employment Type: Full-time
5. Salary Range : Competitive salary (65K-80K) + super + monthly bonus
About the Company
BeSafe Property Inspections is a fast-growing building and pest inspection company working across Sydney. We support buyers, vendors, agents, and solicitors with high-quality reports that help them make confident property decisions.
Our team is practical, down to earth, and focused on doing things properly. We move quickly, support each other, and take pride in delivering a reliable, professional service in a fast-paced industry.
The Role
This role sits at the centre of the business and plays a key part in keeping operations running smoothly. As the Bookings & Client Services Coordinator, you’ll manage bookings, coordinate schedules, and handle day-to-day communication with clients and referral partners.
You’ll be working closely with the operations team and inspectors, making sure jobs are organised, clients are looked after, and enquiries are converted into confirmed bookings. It’s a high-volume role suited to someone who enjoys structure, responsibility, and staying on top of moving parts.
Key Responsibilities
Act as the first point of contact for agents, solicitors, and homeowners
Handle a high volume of inbound and outbound calls
Manage daily schedules for inspectors and prioritise urgent jobs
Book inspections across multiple systems with accuracy
Keep clients informed throughout the process
Follow up enquiries and convert them into confirmed bookings
Build and maintain relationships with referral partners
Prepare quotes, invoices, and issue reports
Monitor workflow and identify areas for improvement
Support general admin tasks and light social media activity
Required Skills & Experience
Based in Sydney with full working rights
Previous experience in real estate or a related industry
Strong phone manner and confidence handling calls
Ability to manage a busy workload and stay organised
High attention to detail and accuracy
Comfortable working across multiple systems
Experience in sales or lead conversion
Strong communication and relationship-building skills
Ability to work in a fast-paced environment
Nice-to-Have Skills (Optional)
Experience with ServiceM8 or similar systems
Background in property, inspections, or conveyancing
Familiarity with scheduling or dispatch roles
Basic social media or content posting experience
What We Offer
Competitive salary plus super and monthly bonus structure
Stable full-time role with long-term growth opportunities
Hybrid working arrangement
Supportive and approachable team environment
Clear processes and systems to help you succeed
Ongoing training and development
Exposure to a high-performing, fast-moving business
Who You Are
You’re organised, confident, and comfortable speaking with people all day. You handle pressure well, stay on top of your workload, and take ownership of what’s in front of you. You enjoy building relationships, solving problems, and making sure things run smoothly. Most importantly, you care about delivering a good experience for clients and partners.
Equal Opportunity Statement
BeSafe Property Inspections is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences, and we’re committed to creating an inclusive and respectful workplace.
How to Apply
Applications must be submitted through this platform. Please do not call the office regarding this role, as phone applications will not be considered.
Pay: $65,000.00 – $80,000.00 per year
Application Question(s):
What’s your expected annual salary?
Do you have experience handling a high volume of incoming calls in a fast paced environment?
Have you worked in a fast-paced, high-volume phone environment?
Are you based in Sydney and able to work in a hybrid role ?
How do you stay organised when managing multiple bookings, calls, and urgent requests at once? (keep your answer brief)
Do you have experience working in real estate or a related property role?
Work Authorisation:
Australia (Required)
Work Location: Hybrid remote in Ryde NSW
💡 Quick Summary
Seeking a career-building opportunity? The Bookings & Client Services Coordinator ( Real estate) position is now open for candidates interested in the Real Estate sector. This role in Ryde offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Real Estate is a plus.
