Job Description
Handle inbound and outbound calls to address customer queries. Provide accurate information regarding products and services. Resolve customer complaints and issues promptly. Maintain a high level of professionalism and courtesy. Update customer records and documentation in relevant systems. Achieve individual and team performance targets. Work collaboratively with team members and supervisors.
High school diploma or equivalent. Previous experience in a customer service role is preferred. Excellent verbal communication and listening skills. Ability to work in a fast-paced environment. Strong problem-solving abilities. Proficiency in using customer service software and CRM tools. Ability to work flexible hours, including nights and weekends.
Customer service Communication Active listening Problem-solving CRM software Multitasking Time management
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹280,460.61 - ₹998,806.14 per year
Benefits:
Provident Fund
Work Location: In person
High school diploma or equivalent. Previous experience in a customer service role is preferred. Excellent verbal communication and listening skills. Ability to work in a fast-paced environment. Strong problem-solving abilities. Proficiency in using customer service software and CRM tools. Ability to work flexible hours, including nights and weekends.
Customer service Communication Active listening Problem-solving CRM software Multitasking Time management
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹280,460.61 - ₹998,806.14 per year
Benefits:
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The BPO Associate position is now open for candidates interested in the BPO Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
