Job Description
If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.
Must be good at spoken bengali.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Flexible shift
Morning shift
Rotational shift
Language:
Bengali (Preferred
If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.
Must be good at spoken bengali.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹16,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Flexible shift
Morning shift
Rotational shift
Language:
Bengali (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The BPO Executive |Bengali spoken mandatory position is now open for candidates interested in the Customer Care Executive sector. This role in Airoli, Navi Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
