Job Description
Set clear team goals and KPIs Should be from BPO Background and Sales Mandatory Should be able to deal with Clients for Business purpose Should good in attrition& shrinkage Delegate tasks and set project deadlines Oversee day-to-day teams' operation and performance Do regular performance evaluation Create a health and motivating work environment and atmosphere Develop a well-designed and motivating evaluation program Communicate with teams about their performance Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Plan and organize team building activities Required Candidate profile In-depth knowledge of performance metrics Good PC skills, especially MS Excel Critical thinker and problem-solving skills Team player Good time-management skills Job Type: Full-time Salary: Up to ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Provident Fund Schedule: Day shift Fixed shift Supplemental pay types: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The BPO Sales Team Leader position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.