Branch Manager

Full job description
It starts here. With Bendigo Bank… and you.

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

Your role as Branch Manager will be responsible for building the strategic plan to gain market share for the localised area. It is an all-rounder role, with a broad range of leadership, commercial, and operational responsibilities and accountabilities.

In this dynamic and high-impact role, you’ll make your mark by:

Coaching and developing competencies in your team. With a focus on continuous improvement, you’ll proactively work with your team to help them achieve their performance and career development goals
Prioritising business performance through tracking KPIs, reporting, creating strategic plans
Working closely with the Community Bank board to build and nurture community relationships, being the face of our brand, actively participating in events and establishing yourself as the go to person for banking in our area
Leading by example. You’ll prioritise the customer experience, and aren’t afraid to step in wherever the branch needs you
Being a lifelong learner. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and other learning opportunities
Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!
This is a permanent, full-time position located in Capel.


What you’ll bring to the role

To succeed in this role, you’ll drive the branch’s growth through leadership, team coaching and business development. We’d love you to have:

People leadership with the ability to develop, coach and manage staff performance
Proven sales mentorship through implementing strategies to drive business
Experience in residential and commercial lending (essential)
Strong communication skills to deliver clear branch expectations
Understanding of financial management, business acumen and risk framework
The ability to drive operational efficiencies and maintain high standards of compliance
High level of understanding of lending products, policies and regulations
Knowledge of retail branch operations

Our Community Banking model

Community Banking operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.


So, why work with us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.
Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.
You’ll also get access to a great range of benefits, including:

Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
Take your learning to the next level through our corporate university ‘BEN U’