Branch Manager| Branch Head

Reviewing/streamlining processes in the branch Monitoring service/relationship calling plan for new/existing customers Develop and accomplish goals and strategic plans established by board members and executives of the Company Spearhead the development, communication and implementation of effective growth strategies and processes Decision making on all critical issues Planning and Managing Site Operations within the region Manage and assist with the personal development and performance measurement of all direct reports Vendor selection & managing existing vendors Maintain proper and timely accounts and with the Branch accountant, coordinate directly with the HoA/ Accounts team at HO on a regular basis Ensure that the branch adheres to the CMS operations in totality, and along with the Branch team, coordinate with the Head Office for smooth functioning of Collection-Disbursement Accounts Effective Debtors management and coordination with the HO accounts team for the same Provide monthly budgets as required by the HO Monitoring Budget Vs Actuals of Direct Expenses of the branch Tracking branch expenses to ensure prudent expense management Ensuring that each person works towards expense controls in their respective work areas.

Reinforcing the importance of expense management within the team Tracking Problem Incidences Reviewing/Streamlining processes Reducing cycle time by delegating the work as per JD's given to the employees and ensure process reporting is as per the system.
Ensure proper employee records are maintained including their attendance, leaves, salary etc. Monthly HR MIS reports to be sent to HO