Responsibilities:

Lead a result-oriented team and is responsible for managing the Branch.
Profitability, ensuring high-quality service and Customer Relationship Management, Operation, and risk.
Own all branch-banking objectives and overall branch supervision.
Ensure achievement of overall Branch Targets by generating business and cross-sales.
Key Customer Relationship Management and & supervision of all High Net Worth customer programs.
Ensure all components of the branch sales model function as per design.
Complaints Handling.
Review Branch Operations reports.
Managing teller operations and vault.
Branch Merchandising and & co-ordination with Marketing at the product level.
Review vault register and Key Registers.
Review Suspense and & Dummy accounts.
Ensure compliance with Banking rules, Regulations, and & Procedures.
Periodic review of progress vs. objectives ensures clarity of Business.