Job Description
This role is ideal for professionals with a deep understanding of home loan products, local markets, and customer behavior, who can drive performance through proactive sales strategies, team coordination, and exceptional customer service.
Requirements
Key Responsibilities:
• Sales & Business Development:
• Generate new business through direct sourcing, open market activity, DSA/Channel partners, and builder relationships.
• Achieve and exceed monthly disbursement targets for home loans.
• Identify cross-sell opportunities to enhance customer value.
• Team Leadership & Coordination:
• Guide, mentor, and manage a small team of Sales Officers or Relationship Executives.
• Monitor individual and team performance and provide regular feedback.
• Drive productivity through regular training, goal setting, and motivation.
• Customer Relationship Management:
• Handle customer queries and resolve them promptly and professionally.
• Maintain excellent relationships with customers to drive repeat business and referrals.
• Ensure seamless end-to-end customer journey – from application to disbursal.
• Market Intelligence:
• Understand market trends, pricing, and competition to adjust sales strategies accordingly.
• Gather feedback from customers and partners to improve product offerings and processes.
• Compliance & Documentation:
• Ensure timely and accurate submission of loan applications and documentation.
• Work closely with credit and operations teams to ensure proper underwriting and disbursal.
• Maintain adherence to company policies, procedures, and regulatory guidelines.
• Key Skills & Qualifications:
• Graduate/Postgraduate in any discipline (preferably in Business/Finance).
• 1–3 years of experience in home loan sales, preferably in NBFCs, Housing Finance Companies, or Banks.
• Sound knowledge of home loan products, eligibility criteria, documentation, and process flow.
• Proven track record of achieving sales targets in a competitive environment.
• Strong interpersonal, communication, and negotiation skills.
• Self-driven with the ability to work independently and manage a team.
• Familiarity with local market dynamics and existing networks in the assigned territory.
💡 Quick Summary
Seeking a career-building opportunity? The Branch Sales Manager position is now open for candidates interested in the Counter Sales Jobs sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
