Job Description
Job Introduction
The Opportunity
In this role, you will utilise your approachable nature and strong communication skills to identify new business opportunities, build robust client relationships, and contribute to our company's success in the competitive industry.
You will be responsible for actively engaging new clients and ensuring a smooth sales process on behalf of our technology client. We want you to be collaborative with your team to ensure Key Performance Indicators (KPIs) are hit to achieve client satisfaction and achieve business objectives.
At Service Innovation Group UK, we foster a collaborative and forward-thinking work environment that encourages professional development and career progression. If you are passionate about sales and have a proven track record in business development, we invite you to embark on this exciting journey with us.
The Role
Client Acquisition: Identify and engage with potential B2B customers to generate new business opportunities.
Relationship Building: Develop and maintain strong relationships with key decision-makers to promote our client’s technology solutions.
Sales Strategy Execution: Implement effective sales strategies to achieve and exceed sales targets.
Market Research: Conduct market research to identify trends, opportunities, and competitive landscape to inform sales strategies.
Proposal Development: Prepare and present compelling business proposals tailored to client needs.
Sales Performance Monitoring: Track and report on sales performance, providing insights and recommendations for improvement.
Collaboration: Work closely with internal teams to ensure seamless execution of sales initiatives.
Feedback Integration: Gather client feedback to continually improve products and services.
Continuous Improvement: Identify and implement process improvements to enhance business development efforts.
Product Knowledge: Maintain up-to-date knowledge of our client’s technology products and solutions.
Territory Management: Effectively manage a designated sales territory to maximise coverage and sales opportunities.
Objection Handling: Develop and utilise strong objection handling skills to address and overcome potential customer concerns and objections.
Sales Drive and Ambition: Demonstrate a high level of sales drive and ambition, consistently pursuing new business opportunities and striving to exceed sales targets.
Cross-Functional Collaboration: Collaborate with internal and external stakeholders to support business development goals and ensure alignment with overall business objectives.
What are we looking for
Essential:
Proven experience in B2B/B2C field sales, with a strong track record of achieving and exceeding sales targets.
Excellent relationship-building skills with the ability to engage with senior decision-makers.
Strong analytical skills to interpret market trends and sales data.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to address issues promptly and effectively.
Ability to adapt to changing market conditions and client needs.
Experience in presenting to clients.
Proficiency in using CRM systems and other sales management tools.
Desirable:
Experience working with technology clients and a good understanding of technology products and solutions.
Knowledge of sales techniques and methodologies.
Strong networking abilities.
A customer-centric approach to sales.
Commitment to continuous learning and professional development.
What we offer
Life assurance: Coverage at 4x your annual salary.
Holiday Allowance: 20 days annual leave + 8 bank holidays.
Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on the cost of a bike and cycling equipment.
Professional Development: Dedicated budget for training, workshops and career advancement.
Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.
Why Work for Service Innovation Group?
At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.
We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.
Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.
Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.
We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.
A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.
The Opportunity
In this role, you will utilise your approachable nature and strong communication skills to identify new business opportunities, build robust client relationships, and contribute to our company's success in the competitive industry.
You will be responsible for actively engaging new clients and ensuring a smooth sales process on behalf of our technology client. We want you to be collaborative with your team to ensure Key Performance Indicators (KPIs) are hit to achieve client satisfaction and achieve business objectives.
At Service Innovation Group UK, we foster a collaborative and forward-thinking work environment that encourages professional development and career progression. If you are passionate about sales and have a proven track record in business development, we invite you to embark on this exciting journey with us.
The Role
Client Acquisition: Identify and engage with potential B2B customers to generate new business opportunities.
Relationship Building: Develop and maintain strong relationships with key decision-makers to promote our client’s technology solutions.
Sales Strategy Execution: Implement effective sales strategies to achieve and exceed sales targets.
Market Research: Conduct market research to identify trends, opportunities, and competitive landscape to inform sales strategies.
Proposal Development: Prepare and present compelling business proposals tailored to client needs.
Sales Performance Monitoring: Track and report on sales performance, providing insights and recommendations for improvement.
Collaboration: Work closely with internal teams to ensure seamless execution of sales initiatives.
Feedback Integration: Gather client feedback to continually improve products and services.
Continuous Improvement: Identify and implement process improvements to enhance business development efforts.
Product Knowledge: Maintain up-to-date knowledge of our client’s technology products and solutions.
Territory Management: Effectively manage a designated sales territory to maximise coverage and sales opportunities.
Objection Handling: Develop and utilise strong objection handling skills to address and overcome potential customer concerns and objections.
Sales Drive and Ambition: Demonstrate a high level of sales drive and ambition, consistently pursuing new business opportunities and striving to exceed sales targets.
Cross-Functional Collaboration: Collaborate with internal and external stakeholders to support business development goals and ensure alignment with overall business objectives.
What are we looking for
Essential:
Proven experience in B2B/B2C field sales, with a strong track record of achieving and exceeding sales targets.
Excellent relationship-building skills with the ability to engage with senior decision-makers.
Strong analytical skills to interpret market trends and sales data.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and ability to address issues promptly and effectively.
Ability to adapt to changing market conditions and client needs.
Experience in presenting to clients.
Proficiency in using CRM systems and other sales management tools.
Desirable:
Experience working with technology clients and a good understanding of technology products and solutions.
Knowledge of sales techniques and methodologies.
Strong networking abilities.
A customer-centric approach to sales.
Commitment to continuous learning and professional development.
What we offer
Life assurance: Coverage at 4x your annual salary.
Holiday Allowance: 20 days annual leave + 8 bank holidays.
Holiday Trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
HEKA: A monthly wellbeing allowance that employees can use towards gym memberships, health services, and wellbeing brands.
Family-Friendly Benefits: Enhanced family leave, including maternity, paternity and adoption leave, alongside flexible working options to support working parents.
Wider Wallet: Access to a wide range of employee benefits and discounts, including retail savings at popular grocery stores.
Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on the cost of a bike and cycling equipment.
Professional Development: Dedicated budget for training, workshops and career advancement.
Employee Assistance Programme (We Care): Confidential support and guidance for wellbeing and personal challenges.
Why Work for Service Innovation Group?
At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.
We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.
Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.
Sustainability and Purpose at Our Core: From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference.
We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.
A People-Centred Culture: We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Sutton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
