Job Description
If you're energised by opening doors, sparking real conversations with hospitality decision-makers, and building pipeline that drives meaningful business — this is your role. As a BDR on Duetto's EMEA team, you'll be the first point of contact for potential customers across the region: qualifying inbound leads, running targeted outbound campaigns, and partnering closely with Regional Sales Managers to turn prospects into qualified opportunities. It's a high-activity, high-impact role with real visibility into how a global SaaS sales engine works.
What Makes Us Different?
Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.
What You'll Be Doing
You'll generate and qualify new business opportunities across EMEA through proactive outbound outreach — email, phone, social, and events — researching target accounts, identifying buyer personas, and tailoring messaging to uncover real pain points and convert prospects into qualified pipeline.
You'll qualify and follow up on inbound leads from marketing campaigns with speed and quality, engaging prospects in meaningful conversations that assess fit and move opportunities forward for the sales team.
You'll execute outreach strategies aligned to Duetto's ideal customer profiles and regional priorities, partnering closely with Regional Sales Managers on territory plans, handoff processes, and feedback loops.
You'll leverage AI-driven tools and automation to sharpen prospecting efficiency and personalisation — and participate in regular coaching sessions with the Head of Business Development to continuously refine your messaging, qualification, and outreach techniques.
You'll maintain accurate activity and pipeline data in Salesforce, tracking calls, emails, connections, and meetings to ensure visibility, forecast accuracy, and continuous performance optimisation.
You'll collaborate with Marketing to improve campaign follow-up and lead nurturing, and feed market insights from your conversations back into GTM messaging and strategy.
What We're Looking For
You may be a good fit if you have:
3+ years in a sales, business development, or SDR/BDR role — preferably in B2B SaaS or hospitality technology
Bilingual fluency in Spanish or French and English — other languages are a bonus
Strong communication and interpersonal skills, with confidence engaging senior-level decision-makers
Proven ability to manage high volumes of outreach activity while keeping quality conversations and outcomes front and centre
Familiarity with CRM systems (Salesforce) and sales engagement platforms (Apollo, HubSpot, or equivalent)
A self-motivated, goal-oriented approach with a genuine growth mindset
Strong candidates may also have:
Experience prospecting into hospitality, travel, or technology industries
Additional European language skills beyond Spanish/French and English
Why Duetto?
A real launchpad. BDR roles at Duetto come with genuine coaching, clear progression paths, and direct exposure to how a global SaaS sales organisation operates — it's a role you can grow fast in.
AI is part of how you'll work. You'll use AI-driven tools and automation as a core part of your prospecting workflow — not as a future ambition, but as how the team operates today.
A product worth talking about. Duetto is the #1 RMS in hospitality tech — when you call a hotelier, you're leading with a product that has real market credibility and solves a genuine problem.
EMEA scope with a global team behind you. You'll own key EMEA markets with the support of a globally distributed sales, marketing, and enablement team.
The Details
Location: Remote — Spain or United Kingdom
Department: Sales / Business Development
Territory: EMEA
Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Sound like you?
You don't need to have worked in hospitality before. If you're a driven, curious BDR who's energised by building pipeline, loves connecting with people, and wants to do it at a company with real momentum — we'd love to hear from you.
#LI-REMOTE
What Makes Us Different?
Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about.
What You'll Be Doing
You'll generate and qualify new business opportunities across EMEA through proactive outbound outreach — email, phone, social, and events — researching target accounts, identifying buyer personas, and tailoring messaging to uncover real pain points and convert prospects into qualified pipeline.
You'll qualify and follow up on inbound leads from marketing campaigns with speed and quality, engaging prospects in meaningful conversations that assess fit and move opportunities forward for the sales team.
You'll execute outreach strategies aligned to Duetto's ideal customer profiles and regional priorities, partnering closely with Regional Sales Managers on territory plans, handoff processes, and feedback loops.
You'll leverage AI-driven tools and automation to sharpen prospecting efficiency and personalisation — and participate in regular coaching sessions with the Head of Business Development to continuously refine your messaging, qualification, and outreach techniques.
You'll maintain accurate activity and pipeline data in Salesforce, tracking calls, emails, connections, and meetings to ensure visibility, forecast accuracy, and continuous performance optimisation.
You'll collaborate with Marketing to improve campaign follow-up and lead nurturing, and feed market insights from your conversations back into GTM messaging and strategy.
What We're Looking For
You may be a good fit if you have:
3+ years in a sales, business development, or SDR/BDR role — preferably in B2B SaaS or hospitality technology
Bilingual fluency in Spanish or French and English — other languages are a bonus
Strong communication and interpersonal skills, with confidence engaging senior-level decision-makers
Proven ability to manage high volumes of outreach activity while keeping quality conversations and outcomes front and centre
Familiarity with CRM systems (Salesforce) and sales engagement platforms (Apollo, HubSpot, or equivalent)
A self-motivated, goal-oriented approach with a genuine growth mindset
Strong candidates may also have:
Experience prospecting into hospitality, travel, or technology industries
Additional European language skills beyond Spanish/French and English
Why Duetto?
A real launchpad. BDR roles at Duetto come with genuine coaching, clear progression paths, and direct exposure to how a global SaaS sales organisation operates — it's a role you can grow fast in.
AI is part of how you'll work. You'll use AI-driven tools and automation as a core part of your prospecting workflow — not as a future ambition, but as how the team operates today.
A product worth talking about. Duetto is the #1 RMS in hospitality tech — when you call a hotelier, you're leading with a product that has real market credibility and solves a genuine problem.
EMEA scope with a global team behind you. You'll own key EMEA markets with the support of a globally distributed sales, marketing, and enablement team.
The Details
Location: Remote — Spain or United Kingdom
Department: Sales / Business Development
Territory: EMEA
Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, ****** orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.
Sound like you?
You don't need to have worked in hospitality before. If you're a driven, curious BDR who's energised by building pipeline, loves connecting with people, and wants to do it at a company with real momentum — we'd love to hear from you.
#LI-REMOTE
💡 Quick Summary
Seeking a career-building opportunity? The Business Development Representative - EMEA position is now open for candidates interested in the Customer Care Executive sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
