Job Description
Job Description
Full-time permanent role
Location: Central Northern NSW
Lead multi-site Ampol retail stores and drive best practice
About Ampol
Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen.
Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.
About the role:
You will lead a team of Store Managers across multi-sites in the Central Northern NSW region, ranging from Dubbo to Lightning Ridge and Cobar.
This role is focused on driving shop sales and fuel volume, providing solid leadership and coaching to team members, identifying key market trends and delivering high levels of customer satisfaction.
Key responsibilities:
Analyse key trends in P&L performance and putting effective action plans in place to improve performance as required
Monitor the execution of retail initiatives, promotional programs and ensuring the customer offer is executed across each site
Provide strong coaching and leadership to all Ampol retail employees in this area
Develop workforce resourcing plans for your territory, including implementation of workforce succession planning
Drive compliance and ensure operations are conducted in a safe and timely manner
Keep up to date with the latest competitor activity, local community initiatives, and customer demographics in order to develop retail responses in the market.
Communicate with stakeholders and being highly organised to effectively influence and work alongside regional teams, support functions and the retail operations team
About you:
An individual who is passionate about coaching and mentoring retail employees to drive business results. Ideally you will have previous multi-site retail operations, with a detailed understanding of P&L drivers from both store and market level perspectives matched with an ability to drive change and cost efficiencies.
Key skills and experience:
Commercial acumen, exceptional people leadership capability
Multi-site experience in Convenience, Grocery or Big Box is highly regarded
Lead and promote a strong customer experience culture
Strong attention to detail to detail to maintain excellent retail standards
Ability to assess and monitor store and individual performance, coach and mentor for continuous growth
Full unrestricted driver’s license
Our benefits
Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on fuel for one privately used cars!
We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid Parental leave, employees may apply for a further 12 months of unpaid Parental leave (total of 24 months for each birth, or placement).
BabyCare Package - financial and flexible support for parents transitioning back to work.
Need some wheels? Novated Lease options are available.
Invest in your future with the Employee Share Scheme
Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Want to take your career to the next level? Apply today.
Additional Information
By clicking apply, you confirm you have read and agree to our Ampol Recruitment Privacy Collection Statement.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
Full-time permanent role
Location: Central Northern NSW
Lead multi-site Ampol retail stores and drive best practice
About Ampol
Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen.
Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.
About the role:
You will lead a team of Store Managers across multi-sites in the Central Northern NSW region, ranging from Dubbo to Lightning Ridge and Cobar.
This role is focused on driving shop sales and fuel volume, providing solid leadership and coaching to team members, identifying key market trends and delivering high levels of customer satisfaction.
Key responsibilities:
Analyse key trends in P&L performance and putting effective action plans in place to improve performance as required
Monitor the execution of retail initiatives, promotional programs and ensuring the customer offer is executed across each site
Provide strong coaching and leadership to all Ampol retail employees in this area
Develop workforce resourcing plans for your territory, including implementation of workforce succession planning
Drive compliance and ensure operations are conducted in a safe and timely manner
Keep up to date with the latest competitor activity, local community initiatives, and customer demographics in order to develop retail responses in the market.
Communicate with stakeholders and being highly organised to effectively influence and work alongside regional teams, support functions and the retail operations team
About you:
An individual who is passionate about coaching and mentoring retail employees to drive business results. Ideally you will have previous multi-site retail operations, with a detailed understanding of P&L drivers from both store and market level perspectives matched with an ability to drive change and cost efficiencies.
Key skills and experience:
Commercial acumen, exceptional people leadership capability
Multi-site experience in Convenience, Grocery or Big Box is highly regarded
Lead and promote a strong customer experience culture
Strong attention to detail to detail to maintain excellent retail standards
Ability to assess and monitor store and individual performance, coach and mentor for continuous growth
Full unrestricted driver’s license
Our benefits
Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on fuel for one privately used cars!
We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid Parental leave, employees may apply for a further 12 months of unpaid Parental leave (total of 24 months for each birth, or placement).
BabyCare Package - financial and flexible support for parents transitioning back to work.
Need some wheels? Novated Lease options are available.
Invest in your future with the Employee Share Scheme
Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Want to take your career to the next level? Apply today.
Additional Information
By clicking apply, you confirm you have read and agree to our Ampol Recruitment Privacy Collection Statement.
We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.
💡 Quick Summary
Seeking a career-building opportunity? The Business Manager - Central Northern NSW position is now open for candidates interested in the Customer Care sector. This role in Alexandria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
